Although you talk to live people through a kiosk, you never see a person actually in person. I hated the kiosk. Although the agents are nice, it's very loud and everybody knows what your room number is and what your name is etc. It's really an uncomfortable experience. I sat in the lobby yesterday morning and watched many other guests interact with the kiosk too and all of us hated it!!! PLEASE, CHOICE HOTELS, give us people in person!!!
The hotel otherwise, is fair. There's no pool and the breakfast is limited and only so-so, but the beds were very comfortable and the room was very quiet and comfortable. There is a lot of parking in the back for semi trucks, but there was only one that we saw in our three nights day.