Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park - 3 min walk
Lake Bacalar - 6 min walk
Fort of San Felipe - 9 min walk
Municipal Spa of Bacalar - 17 min walk
Cenote Cocalitos - 8 min drive
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
Corozal (CZH) - 54 min drive
Area shuttle (surcharge)
Restaurants
La Playita - 7 min walk
I Scream Bar - 8 min walk
El Sazón a la Mexicana - 4 min walk
Finisterre Bacalar - 6 min walk
Yerbabuena - 3 min walk
About this property
Hotel América
Hotel América offers a great location, putting you within just a 10-minute walk of Lake Bacalar. You'll have free perks like WiFi and self parking.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
4 beach bars
Shared microwave
Shared refrigerator
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar
Frequently asked questions
Does Hotel América offer free cancellation for a full refund?
Yes, Hotel América does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel América?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel América?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel América?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel América and nearby?
Hotel América has 4 beach bars.
What's the area around Hotel América like?
Hotel América is in Mario Villanueva Madrid, a short 6-minute walk from Lake Bacalar and 3 minutes' walk from Laguna Bacalar Ecological Park.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 20, 2024
Shaun
Shaun, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 22, 2024
Pierre
Pierre, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 21, 2024
Pierre
Pierre, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2024
Pierre
Pierre, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 8, 2024
Janna
Janna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2024
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
loksayath
loksayath, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 25, 2024
Gift
Gift, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 29, 2024
Lance
Lance, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2024
dennis
dennis, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 31, 2022
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Juan
Juan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 16, 2022
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Yesenia
Yesenia, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 10, 2022
Okay for the price
It’s okay for the price but nothing special.
The location is good and the rooms are quite big but that’s about it.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2022
Ok
MIGUE ANGEL
MIGUE ANGEL, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2021
A very quiet place
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Dec 27, 2020
Jan
Jan, 2-night trip
Verified Expedia guest review
4/10 Fair
Dec 6, 2020
Desagradable
La aparencia del hotel se mira bien pero la cama solo tenia una sabana y las toallas un poco viejas el recepcionista cuando me registre me quedo a deber el cambio y salimos y seguia sin cambio asi que nunca me regreso mi dinero del cambio.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 11, 2020
It was okay because we had no better affordable options at the time, but next time I would pick a different place.
Heather
Heather, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jan 6, 2020
cheating with extra charges
nobody speaks English. Not a single word. I used Google Translate and then I realized that they asked for extra 711 pesos (CAD $53). I asked what exactly those charges are. The lady called somebody several times and I had to ask again to explain what are those charges. Finally I received the key after 30 minutes. No extra charges. Luckelly it was the only hotel which tried to charge exra. All other hotels never asled me for any extra charges during my stay in Mexico.
Alexander
Alexander, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 25, 2019
Horrible hotel no hot water horrible service never back and the hotel
Ricardo
Ricardo, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2019
I liked the space and location, it was within walking distance to the lagoon and to downtown. Very good price and the A/C worked great.
Verified traveler
2-night family trip
Verified Orbitz guest review
8/10 Very Good
Aug 2, 2019
Very convenient location - good value hotel.
We had a good stay and this was good value for money in the area. The location was extremely convenient and the staff very helpful for the price
gregory
gregory, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 10, 2019
Close to the plaza, night clubs and lagoon!! Good to just sleep their.
Verified traveler
4-night romance trip
Verified Expedia guest review
6/10 Good
Jan 22, 2019
Good stay
Good stay but this hotel just echoes all of the noise from the street and if someone is outside talking it sounds like they are in your room.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jan 21, 2019
Great place for a budget
Great place to stay if you are on a budget. The place is clean and the staff is really nice. It is not fancy at all but it has hot water and the internet is great. I would stay there again.
Edin
Edin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2018
The location was very good, the staff was friendly, the wifi Internet could have been much better, the rooster could have been quieter at 5:00 am