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Hotel Arenas

3.0 star property
Beachfront hotel with restaurant, near Mahahual Beach

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Photo gallery for Hotel Arenas

Terrace/patio
Exterior
Exterior
Pool
Egyptian cotton sheets, premium bedding, in-room safe
Bask in the sun at Hotel Arenas, where a white sand beach and sun loungers await. Enjoy a drink at the bar or dine on-site at the restaurant, with WiFi to keep you connected. Guests rave about this great location.

Reviews

6.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Egyptian cotton linens
Private bathroom
  • 215 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Egyptian cotton linens
Bathrobes
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Egyptian cotton linens
Bathrobes
  • 215 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Egyptian cotton linens
Private bathroom
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Costera Mahahual Km. 2.3, Mahahual, QROO, 77940

What's nearby

  • Mahahual Beach - 8 min walk - 0.7 km
  • Mahahual Lighthouse - 3 min drive - 2.5 km
  • Costa Maya Port - 6 min drive - 3.6 km
  • Maya Water Park - 7 min drive - 4.6 km
  • Maya Chan Beach - 15 min drive - 3.6 km

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Malecon 21 - ‬10 min walk
  • ‪Yaya Beach - ‬14 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Machos Bar - ‬6 min walk

About this property

Hotel Arenas

When you stay at Hotel Arenas, you'll be within a 10-minute drive of Mahahual Beach and Costa Maya Port. For a bite to eat, guests can check out Tide, which serves seafood and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden.

Languages

English, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 12 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Tide - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 6.00 per person

Renovations and closures

This property is closed from August 21 2023 to May 31 2024 (dates subject to change).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Arenas Mahahual
Hotel Arenas
Arenas Mahahual
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

Is Hotel Arenas currently open?

This property is closed from August 21 2023 to May 31 2024 (dates subject to change).

Are pets allowed at Hotel Arenas?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Hotel Arenas?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.

What is there to do at Hotel Arenas and nearby?

Hotel Arenas has a garden.

Are there restaurants at or near Hotel Arenas?

Yes, Tide offers seafood.

Does Hotel Arenas have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Arenas like?

Hotel Arenas is located a short 8-minute walk from Mahahual Beach.

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Hotel Arenas Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Very good

One night trip
It was fine the desk clerk helped with further transportation and the bar up the street was great
David, 1-night trip

2/10 Poor

Worst hotel ever
We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here,
xanthe, 1-night trip

4/10 Fair

Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf.
Ramsey, 1-night trip

2/10 Poor

Las imágenes no corresponden a la realidad y peor por la falta de criterio para el cheking, no cuenta con acceso a discapacitados y no hay atención para ello
Judith, 1-night trip

2/10 Poor

Sergio, 1-night trip

6/10 Good

Mario, 2-night trip

6/10 Good

Gustavo A, 2-night trip

6/10 Good

Jorge, 2-night trip

2/10 Poor

Leoncio, 1-night trip

4/10 Fair

Desagradable la estancia
Para empezar dijeron q no había pasado el pago y q no podían hacer nada porq las de contabilidad entraban el martes a trabajar, y pues me cobraron el uso de tarjeta de crédito, el club de playa una desepcion, sucia la playa, con olor desagradable, no hay interés por la limpieza, sencillamente, no les recomiendo el hotel por nada del mundo. Por 1800 pesos preferente otras opciones. El cuarto no tenía tele, no tenía potencia la agua de la regadera, solo te dan una sábana de cobija, muy desagradable la estancia en el hotel arenas, elijan otra opción.
Israel, 1-night trip

8/10 Very good

Comprendo que la naturaleza es impredecible, pero no han limpiado en días la acumulación del sargazo y el olor era insoportable, no pudimos usar los camastros de playa por el olor tan desagradable. Y lo poco que limpiaron de sargazo lo tiraron en la parte de atrás del estasionamiento y por lo tanto no se puede usar el aire acondicionado porque se mete el olor característico de sargazo podrido. La piscina estaba sucia y no se puede usar.
Claudia, 1-night trip

2/10 Poor

Me cobraron más de lo que estaba en la publicidad, en el cuarto el cortinero casi callendose, el ventilador no funcionaba.. El cuarto no es lo muestran en las fotos . Mamá experiencia
Sara, 1-night trip

2/10 Poor

Ma julieta, 1-night trip

8/10 Very good

Muy bien muy limpio mucha Atención
Ruben, 4-night trip

2/10 Poor

Queja- inconformidad
No tienen higiene, hasta hongos en la regadera porque no lavan. Súper descuidado el hotel, las escaleras muy peligrosas , cayéndose las paredes, no hay servicio de restaurante. Pésimo lugar. Deberían de confirmar que este a la altura antes de recomendarlo No me dejaron cancelar
Frynee, 3-night trip

10/10 Exceptional

Ana Lorena, 2-night trip

2/10 Poor

Jacob, 1-night trip

10/10 Exceptional

Catlos, 1-night trip

8/10 Very good

Todo muy bien
Eduardo, 3-night trip

8/10 Very good

Excelente lugar
Muy bonito lugar
Carlos Manuel, 1-night trip

10/10 Exceptional

EXCELENTE TODO. MUCHAS GRACIAS
DIANA, 1-night trip

10/10 Exceptional

Beautiful hotel, amazing nice stuff. Happy to stay in this hotel.
milena, 1-night trip

10/10 Exceptional

EDER MANUEL, 2-night trip

6/10 Good

Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony. Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches.
A.D, 1-night trip

2/10 Poor

ASQUEROSO
El hotel es un asco, sucio, descuidado y viejo. En el primer cuarto que me dieron habia miles de mosquitos adentro, imposible dormir en un lugar asi y al cuarto que me cambiaron tenia una cucaracha, un lugar asqueroso. El servicio es bastante regular. el internet no funciono ni un minuto. La regadera tira dos gotas de agua y el jabon es rosa venus como de motel barato. No volveria ni gratis. Las fotos son un absoluto engaño
PETER, 1-night trip