First I chose and reserve Duomo Hotel and the confirmation came from Paraiso. It iş important because Duomo Hotel has a reception working after 18h00, Paraiso has not. I phone them 3 hours before I came, I inform my arrival hour and I ask them if I must know something special, they told me no! I came in the city, there was a celebration in the hotel district. All the roads was full of people. Quasi impossible to drive. We could leave luggages in the hotel and go to parking. But the roads were even more overcrowded. We couldnt drive, we call a taxi, he helped us to find a parking. We loose more than 1 hour with all this thinks. When I call them, they should tell us this special event, that it will be impossible to drive in the city between event hours. But no, they told nothing. In the mean time, we came at the hotel at the same time that another client of Duomo Hotel, the receptionist helped them to go to the parking etc... I am very dissapointed. First, I did not sleep in the hotel that I reserved, second they really dont care about their client.