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citizenM New York Times Square

4.0 star property
Boutique hotel with restaurant, near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Exterior
Lobby sitting area
Bar (on property)
Experience the vibrant energy of Broadway at citizenM New York Times Square. Enjoy 24/7 dining at CanteenM, featuring delicious vegetarian options, or unwind with a workout in the 24-hour gym. With helpful staff and a convenient location near Radio City Music Hall and Rockefeller Center, this upscale boutique hotel is perfect for those who want to be in the heart of it all.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$159 nightly
The total price is $186
Nov 23 - Nov 24
Total with taxes and fees

Why we love this property

City center art showcase
The boutique hotel's city center location offers a visual feast with its captivating local artist showcase, blending urban vibrancy with creative expression.
Dining around the clock
Savor vegetarian cuisine at the 24-hour restaurant. Explore a cafe and bar, or opt for the buffet breakfast at this hotel.
Dream-worthy sleep
Drift into blissful slumber on pillowtop mattresses with premium bedding. Blackout drapes ensure total darkness while hydromassage showerheads refresh.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Heating
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
CIVILIAN Hotel
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,814 reviews
$189 nightly
The price is $220
Nov 23 - Nov 24
Total with taxes and fees
CIVILIAN Hotel
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About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 2 min walk - 0.2 km
  • Gershwin Theater - 2 min walk - 0.2 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 28 min drive
  • LaGuardia Airport (LGA) - 40 min drive
  • Newark Liberty Intl. Airport (EWR) - 40 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 17 min walk
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • 50 St. Station (Broadway) - 1 min walk
  • 50 St. Station (8th Av.) - 2 min walk
  • 49th St. Station - 4 min walk

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk

About this property

citizenM New York Times Square

When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 34
  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Raised toilet seat height (inches): 18
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (inches): 36
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID - MRMDUS33

Also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Does citizenM New York Times Square offer free cancellation for a full refund?

Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM New York Times Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM New York Times Square?

Sorry, there's no onsite parking at citizenM New York Times Square.

What are the check-in and check-out times at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM New York Times Square?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at citizenM New York Times Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM New York Times Square?

Yes, CanteenM - open 24/7 offers vegetarian cuisine.

What's the area around citizenM New York Times Square like?

CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.

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citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
View
Lobby
Shower
Breakfast
Rooftop bar
Cities

What guests liked

  • Breakfast was consistently described as good, delicious, and fresh with a wide variety of options. (32 reviews)
  • The property offers excellent dining options nearby and a rooftop bar with great views. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Comfortable room, clean and great location.
Jere, 2-night trip

10/10 Exceptional

My daughter and I had an amazing stay at CitizenM New York Times Square! The hotel was super clean, the staff was great, and everything we wanted to see was just a short walk away. The location couldn’t be better, and the rooftop views were awesome. Definitely recommend staying here!
Ana, 3-night trip

10/10 Exceptional

just a fun place. good energy. good location. great common area
Alan, 2-night trip

10/10 Exceptional

Great location to subway, Times Square & Theatre District. Very comfortable bed.
Jennifer, 3-night trip

10/10 Exceptional

This place was excellent and the staff was amazing! :)
Avishai, 1-night trip

10/10 Exceptional

Amazing hotel. I bought tickets to see Wicked not realizing that the show was literally across the street from the hotel. Would come back to this hotel for sure.
Anthony, 4-night trip

6/10 Good

the room is tiny, but the location is good
Tak Wing Michelle, 4-night trip

10/10 Exceptional

The service was excellent and the hotel was just what we needed for our stay!
Ryan, 3-night trip

10/10 Exceptional

Perfect location for exploring that part of the city. Room was cleaned great every day, the property is extremely clean and well kept. The service from the staff is incredible. Even the maintenance staff spoke to us in the elevators. I was in town for the NYC marathon and definitely would stay here again!
Jim, 3-night trip

10/10 Exceptional

Wonderful staff and the best location to explore the Theater District and Manhattan.
Amy, 3-night trip

10/10 Exceptional

Great stay

Very unique room and features. The staff was helpful and nice. The hotel was clean and so conveniently located for us.
Hali, 2-night trip

8/10 Very good

I have been here several times and it is always very nice.
Rebecca, 1-night trip

10/10 Exceptional

The staff was supwr nice and accommodating.
Melissa, 3-night trip

10/10 Exceptional

Friendly staff, nice rooms and great location. We walked to all iconic attractions.
Alina, 3-night trip

10/10 Exceptional

nice staff and super clean room! enjoyed my short stay
Djaneiza, 1-night trip

10/10 Exceptional

Clean room! Great service
Rea, 2-night trip

10/10 Exceptional

Good shower, clean, quiet and comfortable. Most time spent not in my room
jon, 4-night trip

10/10 Exceptional

Room was very clean, bed was comfortable, lobby was very nice! Staff was very friendly & excellent!!!!
Jean M, 4-night trip

10/10 Exceptional

Friendly staff, efficient check in/out, centrally located
Juan, 5-night trip

10/10 Exceptional

Very clean and the staff were friendly
Monica, 3-night trip

10/10 Exceptional

Small and cute boutique hotel in the heart of the broadway action
Tina, 1-night trip

6/10 Good

Nice location
Nycorie, 3-night trip

10/10 Exceptional

Excellent location
Lauran, 5-night trip

6/10 Good

Room was Clean Staff not very friendly Breakfast not worth the money not even a little bit I chose CitizenM because I that’s where I stay while in Amsterdam That one is terrific This I find to be a a little Bittersweet Ans I
Christie, 3-night trip

10/10 Exceptional

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Janice, 3-night trip