We arrived Rixos 10 am in the morning, the reception had a long line we had to wait 45 minutes to get served. Rixos check-in time was 3pm they said the room is not ready but we can use the facilities. We went to breakfast area. It was a chaos. We had to wait long line and we escorted to the table and we went to get food once we were back our table was taken by someone else. Overall 4 days of stay breakfast had the same options. Nothing special, and not very tasty and continuous chaos.
Rixos managed to give us a room around 11, which was nice for them but the room was not fitting any of the rixos standards, I would hardly call the room as 3 star hotel room, see the pictures. I complained to the reception and rixos was nice to upgrade my room
With a remodeled room and nicer view. I added those pictures also. I managed to book 4 of Ala cart restaurants all of them had great service and excellent food.
Checkout was nightmare again, I had to wait 45 min to get served and reception is told me I can still
Use the beach but lunch is not included…
This hotel is not fitting any of Rixos standards, I would spend a bit more money and pick another rixos establishment.