2/10
Absolutely horrible.. after being on the road for hours we were looking forward to enjoying the hotel and relaxing for the night… the front desk was not welcoming and the elevators did not work, they put us on the second floor and so we had to walk everything up the stairs with 5 kids. the jacuzzi was not working for the jets and pool was having problems with the filter.. we were not advised of either and only noticed when we realized how dirty the water was. Trash and hair everywhere.. the front desk made not attempt in making our stay better.. the pull out couch did not have sheets so when I called to request them they wanted me to go down and get them.. she made a complaint when I asked her to bring them up and said I’d have to wait for her co worker… the side door was not working either so either you go to the other side of the building or the front… worst experience ever… the toilet was also dirty and had a pubic hair on it..
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