In the heart of Downtown Cuenca, Hotel Carvallo offers a unique experience. Enjoy free full breakfast and manager's reception, plus convenient services like grocery shopping and in-room WiFi. The on-site restaurant serves up delicious meals throughout the day.
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101
What's nearby
Calderon Park - 2 min walk
New Cathedral of Cuenca - 3 min walk
Plaza Rotary Market - 7 min walk
Río Tomebamba & Calle Larga - 12 min walk
Alejandro Serrano Aguilar Stadium - 18 min walk
Getting around
Cuenca (CUE-Mariscal Lamar) - 10 min drive
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 4 min walk
Gaspar Sangurima Tram Station - 9 min walk
Unidad Nacional Tram Station - 20 min walk
Terminal Terrestre Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Negroni - 3 min walk
El Confesionario - 3 min walk
Hot Dog del Tropical - 3 min walk
Raymipampa - 2 min walk
Le Bistro - 2 min walk
About this property
Hotel Carvallo
Hotel Carvallo is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out CARVALLO, which serves breakfast, lunch, and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered onsite self parking
Onsite garage
24-hour offsite parking within 7 ft (USD 8.50 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
What to do
Shopping
Ecotours nearby
Hiking/biking trails nearby
Working away
24-hour business center
2 meeting rooms
Computer station
Conference center (70 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Garden
Banquet hall
Colonial architecture
Accessibility
Wheelchair accessible
Assistive listening devices available
Handrails in hallways
Hallway handrail height (inches): 30
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Digital TV channels
First-run movies
Pay movies
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
Guidebooks/recommendations
Special features
Dining
CARVALLO - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Airport shuttle for children between the ages of 1 and 12 costs USD 2 (roundtrip)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per stay
Parking
Parking is available nearby and costs USD 8.50 per day (7 ft away; open 24 hours)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca
Frequently asked questions
Are pets allowed at Hotel Carvallo?
Yes, pets are welcome. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Carvallo?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Carvallo?
Yes, an airport shuttle is available. The charge is USD 10 per room roundtrip.
What are the check-in and check-out times at Hotel Carvallo?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Carvallo and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Carvallo also has a garden.
Are there restaurants at or near Hotel Carvallo?
Yes, there's an onsite restaurant, CARVALLO.
Does Hotel Carvallo have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Carvallo like?
Hotel Carvallo is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Calderon Park.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 27, 2024
The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Kim
Kim, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
Lovely boutique hotel located in historic old town Cuenca.
Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants.
Room was clean and neat.
Service was great!
Maria
Maria, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 28, 2023
The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Amy
Amy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 30, 2023
Susana
Susana, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 27, 2022
Nice to go to a small hotel and feel the friendly Atmosphere
The property is well kept and retains it old world feel in every respect
Leo
Leo, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 18, 2018
Great experience, friendly staff and great location.
Richard
Richard, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Mar 17, 2018
Hotel
I had a great experience at the hotel. It's in a great location and staff was wonderful.
One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Susan
Susan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2018
Hidden Gem
The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Steven
Steven, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
Nov 5, 2017
Rude staff charged me twice
Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Apr 4, 2010
Not very happy with this lodging choice
I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third.
First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate.
Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over.
The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am.
Im serious - it is like they are right in your room.
Great staff needs to find a better building.
Bob
Verified Expedia guest review
6/10 Good
Feb 22, 2024
Nice house but NO HOT WATTER
Fabián
Fabián, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 11, 2020
El desayuno muy rico! La cama muy cómoda y el servicio excelente
Verified traveler
2-night romance trip
Verified Expedia guest review
6/10 Good
Jan 7, 2020
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 7, 2019
Hola
Excelente estancia
David
David, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 23, 2019
Situated in the Center makes walking to the historic sites easy.
Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....).
BUT todos empleados did a tremendous job, super
Verified traveler
3-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 26, 2018
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
May 15, 2017
Hotel agradable con excelente ubicación.
Excelente ubicación y muy buen servicio.
Carlos Andres
Verified Hotels.com guest review
2/10 Poor
Mar 17, 2017
Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Aug 14, 2016
Aceptable
En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Alfredo
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2015
excelente hotel
Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo