The standard of cleanliness was very good, and the staff was very helpful and friendly. The room was good, however, there were nowhere near sufficient hooks or towel rails to hang towels. The breakfast buffet was ok, although given the price, the choices available were not particularly good, and were often even more limited if you arrived in the latter half of the breakfast period. There is definitely scope for improvement in terms of the breakfast buffet (not only regarding the food offered but also in terms of practicalities). The location of the hotel, although not central, was ok with easy and convenient parking, and the excellent tram service ensured that the distance from the city centre was not an issue at all.