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RedLevel at Gran Melia Palacio de Isora - Adults Only

5.0 star property
Adults-only beachfront hotel with spa, near Alcala Beach

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Photo gallery for RedLevel at Gran Melia Palacio de Isora - Adults Only

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property preview
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
9 restaurants, lunch, dinner served; local and international cuisine
9 restaurants, lunch, dinner served; local and international cuisine
With its beachfront location, RedLevel at Gran Melia Palacio de Isora - Adults Only offers the ultimate retreat for active travelers. Unwind with a body treatment or sports massage at the spa, practice yoga in the gym, or simply soak up sun by one of 3 outdoor pools. With volleyball and archery on site, there are plenty of ways to stay active during your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Electric vehicle charging point
  • Pet friendly
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar

Feel at home (6)

  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Black sand beach
This hotel has a prime spot on a black sand beach. Ocean views abound from the restaurant and beach bar, with loungers and umbrellas provided.
Waterfront wellness escape
The spa offers Ayurvedic and hot stone massages in unique spaces. A sauna, hot tub, and 24-hour gym enhance the serene garden setting.
Luxury beach retreat
Dine by the ocean at this luxury hotel's garden-view restaurant. Savor poolside drinks as the waterfront boardwalk beckons with nature reserve views.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Red Level Junior Suite Front Ocean View

View from room

Red Level Junior Suite Front Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 527 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level, Deluxe Room, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Red Level, Deluxe Room, Partial Ocean View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 527 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level Junior Suite Front Ocean View with Whirlpool

Red Level Junior Suite Front Ocean View with Whirlpool | 1 bedroom, premium bedding, minibar, in-room safe

Red Level Junior Suite Front Ocean View with Whirlpool

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 527 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level, Villa, Private Pool

Red Level, Villa, Private Pool | 1 bedroom, premium bedding, minibar, in-room safe

Red Level, Villa, Private Pool

Highlights

Yard
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Club Lounge
LCD TV
Pillow menu
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 527 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level Junior Suite Large Terrace with Whirlpool

Red Level Junior Suite Large Terrace with Whirlpool | 1 bedroom, premium bedding, minibar, in-room safe

Red Level Junior Suite Large Terrace with Whirlpool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level Master Suite Ocean View with Terrace Bathtub

Red Level Master Suite Ocean View with Terrace Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Red Level Master Suite Ocean View with Terrace Bathtub

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 1068 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Red Level Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Red Level Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686

What's nearby

  • Alcala Beach - 3 min walk - 0.3 km
  • Arena Beach - 6 min drive - 4.2 km
  • Playa San Juan - 6 min drive - 4.9 km
  • Los Gigantes Beach - 8 min drive - 6.4 km
  • Los Gigantes Marina - 10 min drive - 6.8 km

Getting around

  • Tenerife South Airport (TFS) - 41 min drive
  • La Gomera (GMZ) - 132 min drive

Restaurants

  • ‪Agave - ‬9 min walk
  • ‪Pangea (Gran Meliá Palacio De Isora) - ‬6 min walk
  • ‪Nami - ‬6 min walk
  • ‪Tamara Lobby Bar - ‬4 min drive
  • ‪Oasis Pool Grill - ‬9 min walk

About this property

RedLevel at Gran Melia Palacio de Isora - Adults Only

At RedLevel at Gran Melia Palacio de Isora - Adults Only, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. La Terrasse, one of 9 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 poolside bars, a 24-hour fitness center, and a snack bar/deli.

All inclusive

All-inclusive room rates at RedLevel at Gran Melia Palacio de Isora - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free covered onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis lessons
  • Padel court
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Archery
  • Segway rentals/tours
  • Evening entertainment
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Business center
  • 14 meeting rooms
  • Computer station
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • 3 outdoor padel courts
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

La Terrasse - This poolside fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Le Bistrot Provencal - Overlooking the ocean and garden, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Nami Asian Bistro - This restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
L´Olio Trattoria & Pizza - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Oasis Mediterranean - This poolside restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

RedLevel Gran Meliá Palacio Isora Tenerife
RedLevel Gran Meliá Palacio Tenerife
RedLevel Gran Meliá Palacio Tenerife Hotel
RedLevel Gran Meliá Palacio Tenerife Hotel Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel
RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora
RedLevel at Gran Meliá Palacio de Isora Tenerife
RedLevel Gran Meliá Palacio I
RedLevel at Gran Meliá Palacio de Isora Tenerife
RedLevel at Gran Melia Palacio de Isora Tenerife
RedLevel at Gran Melia Palacio de Isora Adults Only
RedLevel at Gran Melia Palacio de Isora - Adults Only Hotel

Frequently asked questions

Does RedLevel at Gran Melia Palacio de Isora - Adults Only offer free cancellation for a full refund?

Yes, RedLevel at Gran Melia Palacio de Isora - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Yes, there are 3 outdoor pools.

Are pets allowed at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at RedLevel at Gran Melia Palacio de Isora - Adults Only and nearby?

Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. RedLevel at Gran Melia Palacio de Isora - Adults Only also has 2 poolside bars, 5 bars, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near RedLevel at Gran Melia Palacio de Isora - Adults Only?

Yes, there are 9 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.

What's the area around RedLevel at Gran Melia Palacio de Isora - Adults Only like?

RedLevel at Gran Melia Palacio de Isora - Adults Only is a short 6-minute walk from Alcala Beach and 5 minutes' walk from Playa La Jaquita.

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