2/10 Kötü
20 Temmuz 2025
Avoid this place!
We arrived at 1:30 AM in advance of a 5:30 AM train departure. The front desk could not locate our Hotels.com reservation, then tried to charge us almost double the city tax than was stated in our reservation. We went back and forth between the travel agency and hotel until finally we paid what we were originally quoted in our booking, almost two hours later.
Once we got into the room at about 3:30 AM, we were greeted with hard beds, dirty carpets (mud stains) and very dirty towels with lipstick and dirt on them. The sheets and towels were yellowed and looked used.
Overall terrible service from this hotel, as we were held up by front desk staff and only ended up getting less than an hour’s sleep. If you are looking for North American or European standards, look elsewhere. There are plenty of budget options in Tashkent to avoid such an unpleasant property with very rude staff. Avoid!
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