Located near Wulingyuan Scenic Reserve, Pullman Zhangjiajie offers an upscale retreat with a garden, coffee shop/cafe, and 3 on-site restaurants. With a 24-hour health club, outdoor pool with sun loungers, and dry cleaning/laundry services nearby attractions are easily accessible. Guests rave about the hotel's excellent condition.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Bar
Gym
Air conditioning
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour health club
Coffee shop/cafe
Business center
24-hour front desk
Air conditioning
Garden
Front-desk safe
ATM/banking services
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Television
Garden
Daily housekeeping
$76 nightly
The total price is $81
$81 total
Oct 16 - Oct 17
Total with taxes and fees
Why we love this property
Luxury in nature's canvas
Marvel at artistic showcases while dining poolside. The luxury hotel's garden setting in a national park creates an immersive natural retreat.
Gourmet dining paradise
Savor diverse cuisine at three restaurants and a poolside cafe. The bar offers evening relaxation. Multiple options satisfy all dietary preferences.
Premium rest
Luxury meets comfort in this upscale hotel. Every guestroom features plush bathrobes and premium bedding for a sumptuous sleep experience.
Tianmen Mountain Cable Car - 36 min drive - 41.0 km
Great Gate at Tianmen Mountain - 55 min drive - 48.8 km
Getting around
Zhangjiajie (DYG) - 46 min drive
Restaurants
舌尖上的湘西 - 13 min drive
老唐三下锅 - 12 min drive
筷乐湘西 - 8 min walk
Zhu Nao Ke - 12 min drive
唐师傅土家食府 - 17 min walk
About this property
Pullman Zhangjiajie
When visiting Zhangjiajie, Pullman Zhangjiajie is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at FENG Chinese Restaurant, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the overall property condition.
At a glance
DONE
Hotel size
456 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Pool table
Table tennis
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
3 buildings/towers
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
FENG Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.
V Café Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 130 per person
Children & extra beds
Rollaway beds are available for CNY 260.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie
Frequently asked questions
Does Pullman Zhangjiajie offer free cancellation for a full refund?
Yes, Pullman Zhangjiajie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Zhangjiajie?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Zhangjiajie?
Sorry, pets aren't allowed.
Is parking offered on site at Pullman Zhangjiajie?
Yes, there's free self parking.
What are the check-in and check-out times at Pullman Zhangjiajie?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at Pullman Zhangjiajie and nearby?
Pullman Zhangjiajie has an outdoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Pullman Zhangjiajie?
Yes, there are 3 onsite restaurants, featuring pool views.
What's the area around Pullman Zhangjiajie like?
Pullman Zhangjiajie is in Wulingyuan, a short 17-minute walk from Charming Xiangxi Grand Theatre.
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Reviews
Pullman Zhangjiajie Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
8.8
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
Reviews
10/10 Exceptional
Sep 18, 2025
Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants.
Jill
Jill, 4-night trip
10/10 Exceptional
May 22, 2025
Close to national park
Lovely location smaller part of city near national park. Lovely motel, friendly helpful staff, Great breakfast choice. Excellent dining room.
David
David, 3-night trip
10/10 Exceptional
Jul 9, 2025
Great
Daniela
Daniela, 4-night trip
8/10 Very good
Jun 13, 2025
The hotel is nice and close to the East gate (1.2km). Only hiccup are people that think smoke ban does not apply to bathroom… the smell gets from bathroom to bathroom… nice breakfast and nice staff.
Edoardo
Edoardo, 3-night trip
10/10 Exceptional
Nov 14, 2024
Excellent location. Friendly staff
Alfredo
Alfredo, 2-night trip
8/10 Very good
Jul 5, 2025
The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder
Basuki
Basuki, 3-night trip
10/10 Exceptional
Jul 1, 2024
The staff are also friendly and helpful
Soentono
Soentono, 1-night trip
10/10 Exceptional
Apr 7, 2024
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Chad
Chad, 5-night trip
8/10 Very good
Jul 2, 2024
Nice and confortable stay. Greater location.
Hai-Ying
Hai-Ying, 2-night trip
10/10 Exceptional
Oct 7, 2023
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Bilegsaikhan
Bilegsaikhan, 4-night trip
6/10 Good
May 20, 2025
Pros:
Location is great, only few minutes driving from Zhangjiajie National Forest and within walking distance to restaurant and shops.
Hotel staff is very nice.
Cons:
Hotel is very dated, damp and humid. Our room was dark and damp. Carpet and curtains had stains. Mini fridge did not work. Shower barely had any water pressure. There was no hair conditioner and no lotion.
Breakfast food was not good and breakfast area felt like a giant diner with people running around everywhere.
Will not stay here again.
Anna
Anna, 3-night trip
6/10 Good
Apr 3, 2024
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Verified traveler
2-night trip
8/10 Very good
Aug 3, 2024
Best you can get
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Verified traveler
3-night trip
8/10 Very good
Sep 12, 2025
Anderson
Anderson, 3-night trip
6/10 Good
Sep 11, 2025
LARS ERIK RIEMANN
LARS ERIK RIEMANN, 2-night trip
6/10 Good
Aug 27, 2025
Miguel
Miguel, 2-night trip
10/10 Exceptional
Aug 22, 2025
KATSUHIRO
KATSUHIRO, 1-night trip
8/10 Very good
Jun 11, 2025
Patrick
Patrick, 2-night trip
10/10 Exceptional
Jun 6, 2025
NATHAN
NATHAN, 2-night trip
10/10 Exceptional
May 31, 2025
Flot hotel med fin pool.
Morgenmadsbuffet med alt hvad man kunne tænke sig.
Inge
Inge, 1-night trip
8/10 Very good
May 27, 2025
Nice clean hotel with decent size rooms. Comfortable and excellent service and great location.