Dunston Hall Hotel, Spa and Golf Resort

Stately house in need of a little TLC, surrounded by carpark in what would have been lovely grounds. Breakfast was a massive disappointment. The hotel was working around renovations but it was poorly planned and spectacularly poorly executed. Eggs, bacon and juice were conspicuous by their absence, but the sausages were surprisingly good. The staff, who spent most of their time running around achieving very little, were either poorly trained, poorly led or nobody at the hotel has ever experienced a good buffet breakfast service so doesn't know what right is. There was one person showing people in to the restaurant meaning a long wait time before being shown to the table. Coffee, which gets brought to you, was very weak and only just drinkable, so when the offer of refills didn't materialize we weren't too disappointed. Pool facilities were ok.

Nice hotel, could be exceptional with a lot of investment. Nice Spa, bar was okay, restaurant was okay. Young restaurant staff need to speak louder. Breakfast was poor. Overall it was okay.

Proper Country House Hotel. Great looking place. Staff all v friendly and helpful at every touch point from reception to the gym to the bar. Don't forget your Golf clubs (like I did) as great driving range if you don't want to play 18holes (with separate golf bar) Rooms spacious and clean. Bed and pillows a bit hard for my taste but blackout curtains work well! 😉

Very comfortable room and well located for Norwich . Good value for the money . Only problem we had was the evening meal options as we stayed for 3 days my partner had the same meal .