Hyatt Place Reno Tahoe Airport

The room was amazing the service was great. The breakfast buffet was also above par! We were on a road trip to Utah from Fort Bragg after our daughter’s wedding. Last second booking and we were extremely impressed

I visit Lake Tahoe quarterly for work and often stay at this property on my way in and out of the airport. This last trip I booked for myself and two colleagues (3 rooms total). The front desk staff at checkout was incredibly rude and made me feel very uncomfortable. (We had borrowed their (apparently only) luggage cart around 11pm to load our gear in the night before. We kept our gear on it for easy load out in the early morning and not brought the cart back down. When we checked out at 4am, the front desk staff shamed us. There is a way to speak with people, and we could have been told nicely. Not a great start to the long travel day. Buy another luggage rack if it's that serious). I will rethink staying here again, despite it's awesome location across from the airport.

Stayed with our CSU softball team and the manager was so nice! He let us have an Easter egg hunt for our girls in the lobby! Great service!

We enjoyed our stay. We were surprised with what they describe as a restaurant. It was more like a dining room with options for microwaved food by the same staff that drives the bus, does checkin, and serves drinks at a mini bar. That said it was a great breakfast and free!

First the good; the staff was fantastic! From check in to check out and everyone we dealt with in between was really top notch. The room was comfortable and spacious and the location to the airport was great. Now the not so good; the cleanliness of the bathroom was awful. There was a pile of crud in the corner behind the bathroom door. It was gross. There was hair in the bathtub and the tile in the shower that clearly did not belong to us. There was also mildew in the shower. Again, gross. And disappointing. Having worked at a Hyatt for years myself, I've grown accustomed to a certain standard. The cleanliness did not meet that standard.