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CLARA

3.0 star property
Taste the flavors of Mexico at breakfast then step into vibrant Playa del Carmen or unwind in your room.

Choose dates to view prices

Photo gallery for CLARA

Front of property
Free daily local cuisine breakfast
Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Deluxe Double Room | Terrace/patio
Exterior

Reviews

3.8 out of 10

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Fan
Blackout drapes/curtains
Private bathroom
Local meal delivery service
In-room massage
In-room safe
Iron/ironing board
Daily housekeeping
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 6 min walk
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 15 min walk
  • Mamitas Beach - 15 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km

Restaurants

  • ‪El Fogon - ‬4 min walk
  • ‪Tortas Santa Fe - ‬3 min walk
  • ‪El Compa - Birria y Asadas - ‬3 min walk
  • ‪La Pesca - ‬3 min walk
  • ‪Las Quekas - ‬2 min walk

About this property

CLARA

CLARA puts you in a great location, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Free perks include WiFi and local cuisine breakfast daily between 7:00 AM and 9:00 AM. Also, Xplor Theme Park and Playa del Carmen Maritime Terminal are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk

Room amenities

Home comfort

  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

CLARA Hotel
CLARA Playa del Carmen
CLARA Hotel Playa del Carmen

Frequently asked questions

Does CLARA offer free cancellation for a full refund?

Yes, CLARA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at CLARA?

Sorry, pets aren't allowed.

Is parking offered on site at CLARA?

Sorry, there's no onsite parking at CLARA.

What are the check-in and check-out times at CLARA?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at CLARA?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What's the area around CLARA like?

CLARA is a short 7-minute walk from Quinta Avenida and 15 minutes' walk from Playa del Carmen Main Beach.

Reviews

3.8

6.0/10

Cleanliness

4.2/10

Staff & service

5.6/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Poor

Terrible stay
Upon arrival, host said we didn't have a reservation or booking. I showed her my confirmed booking and she still wasn't convinced. Eventually she was able to get us a room for the original booking price. Initially she was going to charge $200 extra. Room was tiny with double bed, had no electricity, no AC, and no water for several hours and not giving an explanation why. Only saying it's being worked on. After waiting for over 3 hours, it finally came on. On top of that, we couldn't sleep because of loud music being played at a club. Finally stopped at 3am. Really bad experience here overall and don't recommend to anyone whatsoever.
Bill, 1-night trip
Verified Hotels.com guest review

2/10 Poor

They do not respect reservations, the service is very bad.
Amparo, 4-night family trip
Verified Expedia guest review

2/10 Poor

.
STANISLAW, 3-night family trip
Verified Expedia guest review

2/10 Poor

Maria X, 1-night trip
Verified Expedia guest review

2/10 Poor

Sean, 3-night trip
Verified Expedia guest review

2/10 Poor

There was no hot water The matress was terrible, springs coming out The toilet was clogging Internet was not stable at all
jatinder, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Everything was great very friendly, boom boom karaoke till 3 pm was a bit much.
Connor, 4-night romance trip
Verified Expedia guest review

6/10 Good

Estuve alojada por 8 noches con mi pareja, la recepcion cerraba muy temprano (6 PM), si teniamos algun problema luego..no se podia solucionar hasta las 8 AM. Los ultimos 3 dias NO TUVIMOS AGUA CALIENTE! Al preguntar al dia siguiente nos dijeron "prendere el calefon", por lo visto lo habian apagado. Pero pasaron dos dias y sigio igual.
8-night trip
Verified Hotels.com guest review

4/10 Fair

ME CANCELARON MI RESERVACION
ME CANCELARON LA RESERVACION SIN ENVIARME AVISO, ME RECOMENDARON OTRO HOTEL DONDE ME RESPETARON EL PRECIO DE MI RESERVACION.
MAYRA, 1-night trip
Verified Hotels.com guest review

2/10 Poor

GERMAN, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Todo súper bien, es central, muy cerca de todo el comercio, nos movimos a varios lugares en bus o caminando porque tiene varias vías de acceso, lo único que no nos agradó fue el exceso de sonido en la noche ya que llevamos nuestra hija pequeña, pero no tiene nada que ver con el hotel, es incómodo pero pues nada que hacer…
karen, 8-night family trip
Verified Expedia guest review