6/10 İyi
15 Nisan 2025
I booked the stay then called the hotel directly to make sure they were aware we would be checking in really late. I mentioned 1:30-2 am. We arrived at the hotel at 3am. I was told by the lady that she had run her report and she couldn't do anything. I informed her that I had called to make sure my room was going to be available since it was going to be late. I told her that a gentleman told me we would be in room xx. She said they didn't have a room xx. She put me in xxx I believe. But when we got to the room there was a do not disturb tag on the door knob. I went back down and told her. She ended up putting us in the room xx that she said they didn't have. She could not make us a room key. She went up to the room and let us in. I work at a hotel so none of this made any kind of sense.
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