8/10 Çok İyi
31 Mart 2026
The room was great, especially the walk-in shower. Very clean. However, no ice bucket, no pen or note pad, really nothing to use in the room other than TV remote. The staff in the rooftop bar were awesome, as were the bartenders in the State and Lake Restaurant. Excellent food in both. My main complaint with the staff was the response I received from the front desk when checking in. They said there was a resort fee of $25 per day, although I was unaware of this when booking the room. Same for the valet parking, which was $86 a night, instead of the $79 listed online. When I told the girl at the front desk that the valet parking was not what was advertised, she just said "Oh, I'm sorry" and said nothing else. Same for the resort fee. I wasn't happy that my car was pulled around and sitting outside next to the sidewalk when I hadn't even asked for it when I was checking out. I left at 8:00 am, but if I had left at check out time of 12 pm, it would have sat outside for hours with horrible traffic and construction all around. I ended up with a nail in my $500 tire and wasn't able to make it home in a timely manner. Thankfully I had a plan with auto dealer to cover the tire for free, but it took up a lot of time, multiple stops to get home, and I had to drive 150 miles with a spare tire on my car. I realize the construction is not the fault of the hotel, but if the construction on the train station will last 3 years, as I was told, the staff should watch for debris.
Carol
Carol, 2 gecelik seyahat
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