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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
Relax in style with free cabanas by the pool. Enjoy fine dining and cocktails on your own terms in this oceanfront paradise.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Outdoor wedding area
Royalty Villa | Living room | 55-inch flat-screen TV with cable channels, TV
5 restaurants, breakfast, lunch, dinner served; seafood
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The price is $830
includes taxes & fees
$830 per night
Feb 11 - Feb 12

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Villa, 1 King Bed, Balcony, Garden View (Monarch) | Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Premium bedding, down comforters, pillowtop beds, free minibar

Villa, 1 King Bed, Balcony, Oceanfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 1141 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Premium bedding, down comforters, pillowtop beds, free minibar

Villa, 1 King Bed, Balcony (Oceanside)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 3068 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside) | Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 1011 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 657 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 8 min drive
  • Los Establos Cap Cana - 11 min drive
  • Scape Park - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Putting you within a 15-minute drive of Punta Cana Beach, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Blue Marlin, one of 5 restaurants, serves seafood and is open for lunch and dinner. Other highlights at this luxurious resort include 5 bars/lounges, a nightclub, and a rooftop terrace. Fellow travelers love the pool and helpful staff.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 324 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Karaoke
  • Shopping
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 5 meeting rooms
  • Conference center (9839 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 82
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 7 PM
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offer free cancellation for a full refund?
Yes, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there are 6 outdoor pools. Guests have pool access from 6 AM to 7 PM.
Are pets allowed at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive also has 5 bars, a nightclub, and a private beach, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining, seafood, and ocean views.
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive like?
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is located a short 6-minute walk from Juanillo Beach.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Dan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best
Loved loved loved this property. The service was outstanding. Food and beverage was great with many options. Modern, glamerous style with quality fixtures and fittings throughout property. Highly recommended.
matthew, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tuvimos la mejor estadía! Celebramos mi cumpleaños a todo lujo. Las instalaciones eran maravillosas, la decoración increíble, la comida y bebidas de buena calidad. Todos los empleados eran muy eficientes y amigables- destacando a Alexis en Casa Bella, Alexis en el destination bar, Olga en el Coffee Shop, Yaniris en Casa Bella, El Gato en la playa, entre otros como nuestro amistoso maletero, las chicas del gift shop y la que nos refrescaba la habitación que no recordamos el nombre pero que nos hicieron la estadía mucho más especial. La única cosa que podría ser mejor (personalmente) sería la condición y tamaño del area de la playa que no le hizo justicia a la belleza natural de Punta Cana. Estaba llena de algas, rocas y una separación que no me hizo sentir completamente en el paraíso en donde estábamos. Apartando eso, es totalmente recomendable por su precio! Con su buena vibra y buen servicio, nos hicieron sentir súper cómodas y apreciadas. Gracias por todo!
Mariana, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Candice Louise, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, views, pools, amenities all fantastic! The language barrier is difficult at times, but the staff is kind and accomodating and willing to help with every need you have. We will definitely stay here again!
Dana Lynn, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Malva, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Crystal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Place was great. 10/10
Yassine, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing friendly staffs. Awesome room and facilities.
Joel Vizcarra, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Es un lugar increíblemente bueno para descansar. Altamente recomendado. Todo el personal increible en la atencion, presentación y dedicación. Destaco de entre todos los buenos funcionarios a Francisco, jefe de camareros y Miguel de Loyola. Realmente sobresalen entre todos.
edgar, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort and staff
Larissa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

A phenomenal experience, everything about our stay was excellent!
Richard, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and charming!
Dejan, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort.
Gloria, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great place. Beautiful experience
Joseph Authur, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great property. Convenient for short stays. Incredible Staff and service! Great food! You should try the Italian restaurant! Definitely recommend!
Mohamed, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sanctuary Cap Cana was beyond our expectations. From the moment we got there to the moment we won’t ready to leave. All the staff we interacted with was respectful, polite and accommodating just to state a few. We are horrible with names but happy boy stood out, Elvi and others at the pool area. All our servers, dance instructor and yoga instructor were all amazing. Our butler Angel’s efforts and dedication to our needs was the perfect compliment to our week of royalty staying in our castle on the beach. He was very helpful in solving problems, getting us reservations, attending to our special requests and in being there with his golf cart when we most needed a quick ride. I highly recommend Angel and Sanctuary in general. The staff overall was also very polite, attentive and above all friendly and helpful. We hope to return.
Dillian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were very happy in that hotel, every area was amazing, italian resturant amazing, pools lovely, ctivity at night are a little boring for us every worker amazing, special thank you to Jose, Sandino working at the pool area, spacial thanks at the restaurants area to Felix, Bladimir, Willian, Luis, Francisco and everyone, They should increase Activity at night, very recommendable
Ana, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Amazing Resort!!! We would definitely come back
Fannie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Sanctuary is exactly that! A getaway that is secluded, relaxing, and you have everything you need. The staff is amazing and the property is beautiful! We will be back next year, and my fiancée and I are already counting down the days! Cheers to The Sanctuary, The Staff, especially Happy Boy which makes this place so special.
Kevin, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel experience was outstanding until check out day. Left the room for less than 5 min to check out and came back to the room to pick up my jewelry box which was left in the bathroom and everything was gone by the time we came back to get the box, also had some shampoos left and housekeeping already had the shampoos set aside in a bag for them but the jewelry box which was with the shampoo was gone, no one was able to help us and they simply said there wasn’t anything left in the room. I will be filling a dispute
diana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome for couples
Angel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is beautiful and super comfortable the staff is super friendly and very professional, especially the butler Carlos, the housekeeper Nancy and the waiter Quirilio, made our stay unforgettable. The food in the restaurants is exquisite and the service in general.
Yamilet, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

My girlfriend and I went during end of September until the beginning of October(5days). The resort is absolutely beautiful as well as the hotel room we stayed in. The place is kept up so well and the staff is incredibly nice and helpful. The pools are great and the beach is beautiful. The food was also very good. We are not difficult people when it comes to food so if you’re a good snob, opinions will obviously are but we were very pleased about the food and really enjoyed it. This was a very quiet, adults only, resort and there were not many people there overall. If you’re looking for a quiet and romantic place, I highly recommend it. We just thought it was the best resort we’ve been to and we take two trips a year for the past several years. We did an excursion to Catalina island which was beautiful but the excursion company which we booked through Talixo was very unorganized and was a bit annoying that a trip that should have been about 75 mins to get to the boat took over three hours. A lot of sitting in a bus and going nowhere for a while. We waited for another bus. That coordinating could be way better. Extremely happy overall with everything about the resort though. Amazing time and experience and would definitely go back!!
Robert, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Madeline Samara, 6-night trip
Verified Expedia guest review