Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Daily continental breakfast for a fee
Reception
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (6)

  • Housekeeping (on request)
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Free self parking
  • Free toiletries
$66 nightly
The total price is $74
Aug 14 - Aug 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Margaritaville Island Hotel - ‬3 min drive
  • ‪Baskin-Robbins - ‬5 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

At Surestay Plus By Best Western Pigeon Forge, you'll be just a 5-minute drive from Titanic Museum and LeConte Center at Pigeon Forge. Also, Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge are just a 5-minute drive away. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business center

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible business center
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travelers say this hotel is in a good location.

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Shower
Bathroom
Location
Parking
Value
Kitchenette

What guests liked

  • Breakfast was consistently described as good, great, and plentiful with many guests enjoying the dining area and selection. (47 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Was very affordable and nice.
Kenia, 1-night trip

8/10 Good

Very good location. Place was pretty clean and bed were so comfortable.
Wanda, 2-night trip

8/10 Good

I enjoyed the stay for the price
Madison, 1-night trip

10/10 Excellent

Close to attractions. Good room for the price
Kimberly, 4-night trip

10/10 Excellent

Staff was friendly and property was quiet and clean.
April, 4-night trip

10/10 Excellent

Great place! Spacious rooms, clean, with large fridge, microwave and an indu
Pratikkumar, 1-night trip

10/10 Excellent

Friendly staff, clean and comfortable room.
Melissa, 2-night trip

10/10 Excellent

Is a comfortable place , quiet and clean
Sandra, 4-night trip

10/10 Excellent

Great price and you get what you get.
Brian, 1-night trip

8/10 Good

It was a nice clean room will come back
Michael, 2-night trip

10/10 Excellent

Staff was great, room was clean, and newer. The exterior is very misleading, because it looks like a storage unit from the road, but once we go into the room, I was surprised how nice it was
Nicholas, 1-night trip

10/10 Excellent

Everyone was so friendly and they stayed on top of anything you needed and was more than happy to help with any questions you might have. Excellent Stay!!!
Amberly, 8-night trip

10/10 Excellent

This was a last minute stay. The check in lady was very sweet and the room was very clean and we just loved it. There was a hot plate, microwave and a very decent sized fridge and freezer also. No complaints at all. We will stay again.
Laura, 1-night trip

10/10 Excellent

Very clean beds were comfortable I have no complaints. Breakfast bar was great very well stocked n clean
Juanita, 1-night trip

10/10 Excellent

We stayed here last year for a conference and were very happy with it so we didn’t even really look anywhere else for this trip. Nice room for the price for sure!
Brandie, 1-night trip

10/10 Excellent

Very clean nice staff and I love the colors!
Tamara, 1-night trip

10/10 Excellent

It was very clean and updated, staff were very polite and attentive. Can park and walk the pigeon forge strip, or be a short drive from anywhere you want to go!
Krystal, 2-night trip

10/10 Excellent

The room was very nice, clean, and comfortable. The motel was so close to everything we wanted to do. The staff was friendly.
Amanda, 3-night trip

10/10 Excellent

Outside is a little outdated, does not look like the picture but over all room were clean, bathroom was nice. Kitchenette was a nice touch. Safe place to rest for the night as we were on out doing activities and site seeing most of the day.
Tammy, 2-night trip

10/10 Excellent

Thank you, Melinda for all your help in my room situation and returning my granddaughter’s prize possession. I can’t thank you enough. If you ever need anything, please don’t hesitate to call. I will definitely stay there again. Thank you greatly appreciated
Elizabeth, 2-night trip

10/10 Excellent

Love
Heather, 6-night trip

10/10 Excellent

Perfect
Matthew c, 1-night trip

10/10 Excellent

Everything was great as far as quiet, clean, and free breakfast. Staff was friendly.
James, 1-night trip

8/10 Good

This was an impromptu trip didn't want to spend a ton. Motel room was clean but was just old. No pool. Great for the purpose it served.
DANIEL, 2-night trip

10/10 Excellent

It’s was nice
Drae, 3-night trip