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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Exterior
Reception
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Free breakfast
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (5)

  • Housekeeping (on request)
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Free self parking
  • Free toiletries
$50 nightly
The total price is $56
Sep 14 - Sep 15
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Free WiFi
8.0 out of 10, Very Good, 936 reviews
$70 nightly
The price is $79
Sep 7 - Sep 8
Total with taxes and fees
Grand Smokies Resort Lodge
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About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪Margaritaville - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Surestay Plus By Best Western Pigeon Forge puts you just a 5-minute drive from Titanic Museum and LeConte Center at Pigeon Forge. You'll have free perks like breakfast and self parking. Also, Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge are just a 5-minute drive away. Fellow travelers say good things about the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast

Working away

  • 24-hour business center

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible business center
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)

Here's the breakdown, no surprises

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travelers say this hotel is in a good location.

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Bathroom
Location
Parking
Value
Microwave

What guests liked

  • Breakfast was consistently described as good, great, delicious, and plentiful. (48 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

great staff good selection on breakfast
Bernadette, 1-night trip

10/10 Exceptional

Very clean and great breakfast! Very affordable! We will most definitely stay here again and again!
Robert, 1-night trip

10/10 Exceptional

Great stay. Thanks.
Cherry, 1-night trip

10/10 Exceptional

Everything was great as far as quiet, clean, and free breakfast. Staff was friendly.
James, 1-night trip

10/10 Exceptional

It’s was nice
Drae, 3-night trip

10/10 Exceptional

The property looks a bit rough from the outside but the rooms are very nice and spacious very clean nice and big bathroom and shower and the bed was probably the most comfortable bed I’ve ever slept in. Thanks for the great stay!
Logan, 1-night trip

10/10 Exceptional

We only stayed long enough to get some rest between trips, but everything was great!
Jessica, 1-night trip

10/10 Exceptional

They took me as a late reservation (on a busy graduation weekend) and didn’t overcharge me. I was surprised at how clean everything was and the breakfast was even great!
Jennifer, 1-night trip

8/10 Very good

Worthy

Easy, clean and practical enough for the price
Tassia, 1-night trip

10/10 Exceptional

Friendly staff, clean comfortable room.
Tammy, 1-night trip

10/10 Exceptional

Clean room with comfortable beds! Highly recommend
Bonnie, 1-night trip

10/10 Exceptional

Satisfied customer

Staff very friendly , room was excellent , price was great!
Donna, 1-night trip

8/10 Very good

The room was updated and very clean . Don’t look at the building - you can’t “Judge A book by it’s cover” the staff was very friendly .
Lynn, 1-night trip

8/10 Very good

Not bad for the price, wouldn't pay more.

Our stay wasn't bad for the price. It was updated, but the updates seemed to have been done cheaply but I might see it different than others since I've been involved in remodeling and construction. Breakfast wasn't bad for being free. Of course nothing freshly made. But they had a variety and it changed each day. Most staff barely spoke English but seemed friendly. Check in and check out was smooth. Plenty of space for them to add a pool to possibly attract more business. That seemed to be the only downfall but we knew that when booking and didn't think we'd have time to use it, but we did. Overall I'd stay somewhere else, but my husband said it was fine even though he wouldn't eat the food.
3-night trip

6/10 Good

Well started off bad. Got sent to a room someone was already staying in. But then got it straightened out
Anthony, 2-night trip

8/10 Very good

It was good
Sheri, 2-night trip

10/10 Exceptional

Had good breakfast
David, 1-night trip

4/10 Fair

Affordable but not the cleanest
Nicole, 1-night trip

8/10 Very good

Good service
Freddy, 1-night trip

8/10 Very good

Nice stay
James, 3-night trip

10/10 Exceptional

The stay was adorable and pleaent, all the staff were friendly and helpful the last day someone came in next door being loud and disruptive but we did not file a complaint and we still did not regret our stay the free breakfast was delightful and the staff made any disreution worth staying for.
Jessica, 2-night trip

10/10 Exceptional

It was walkable. Staff is friendly.
michael, 1-night trip

10/10 Exceptional

This is a nice surprise hotel. Driving up to it you will not think it's going to end up being as nice and quiet as it is. My kids and I stayed for two nights. The air conditioner was fantastic and we did not hear a thing from anybody else minus people pulling into the driveway. Staff at the front desk were funny and very helpful. Don't sleep on this property.
Jess, 2-night trip

10/10 Exceptional

Great place to start.
Patricia, 3-night trip

8/10 Very good

Good inexpensive hotel. Breakfast left something to be desired - it was cold when I ate at 8:30. Desk agent was great at checkin and checkout (same guy) - he was also helpful in getting my wife extra pillows. Hotel parking lot could use re-paving but otherwise the property was in good shape. Convenient to shopping 10 minutes to Dollywood and 20 to Great Smoky Mountains Park. Would stay there again.
Dennis, 2-night trip