The hotel is very nice and new. The room was very clean and comfortable. The room and halls were quiet during the day but some other guests played loud music and talked loudly late at night. No microwave in room, but there's one in the lobby. Shower was not user friendly, as it is designed to be handicap accessible. The pool area is very nice with views of the medical center and the jacuzzi was nice but too small for how strong the jets are. Parking is extra $15/day which wasn't specified at booking, but the parking garage felt safe, so that was a plus. Good breakfast in the morning with several food options for a hot or cold breakfast. The staff kept all common areas clean. It was an enjoyable stay, and we felt safe staying at this hotel, which is conveniently located near the medical center, museums, NRG, Hermann Park, the zoo, Galleria, midtown and downtown. Would recommend.