our stay at Global Luxury Suites at Capitol Hill was generally pleasant and the property itself is clean, comfortable, and well-located. The apartment was well-equipped and met our expectations in terms of space and amenities.
However, there were a couple of issues that affected our experience. First, the door access app took over two hours to set up and required assistance from the property manager, which was inconvenient after a long trip. Also, at one point, we and three other guests got stuck at parking level 2 because there was no cellphone signal, and the touchpad for manual code entry was broken—it didn’t pause long enough to let anyone enter an access code manually.
Another important note: the Metro runs very close to the building and is quite loud. Light sleepers might find it disruptive, especially early in the morning.
Overall, it’s a good place to stay with great potential, but a few technical improvements could make a big difference.
