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ARCOTEL Kaiserwasser Vienna

4.0 star property
Family-friendly hotel with restaurant, connected to the convention center, near Ernst Happel Stadium

Choose dates to view prices

Surrounded by Vienna's grandeur, ARCOTEL Kaiserwasser Vienna offers a tranquil retreat with a sauna and playground. Visit the on-site restaurant, Restaurant UNO, for garden views and delicious meals. Enjoy in-room WiFi, explore the library or take advantage of dry cleaning services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Babysitting
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
$107 nightly
The total price is $121
May 31 - Jun 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

8.2 out of 10
Very good
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 2

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

8.0 out of 10
Very good
(15 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Deluxe Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Junior Suite

  • Sleeps 2

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

  • Sleeps 2

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Double Room

  • Sleeps 1

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Exterior
Hotel Schani UNO City
Donaustadt
  • Pet friendly
  • Parking available
  • Free WiFi
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9.4 out of 10, Exceptional, 490 reviews
$121 nightly
The price is $136
May 31 - Jun 1
Total with taxes and fees
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About the neighborhood

Map
Wagramer Strasse 8, Vienna, Vienna, 1220

What's nearby

  • Vienna International Centre - 2 min walk - 0.2 km
  • United Nations Industrial Development Organization Headquarters - 3 min walk - 0.3 km
  • Danube Bike Path (Vienna) - 3 min walk - 0.3 km
  • International Atomic Energy Agency - 8 min walk - 0.7 km
  • Alte Donau - 8 min walk - 0.7 km

Getting around

  • Vienna International Airport (VIE) - 27 min drive
  • Handelskai Station - 4 min drive
  • Erzherzog-Karl Street Station - 4 min drive
  • Vienna Praterstern Station - 29 min walk
  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Donauinsel U-Bahn - 11 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪VIC Cafeteria - ‬11 min walk
  • ‪Cafe Motto - ‬6 min walk
  • ‪Flow Cafe - ‬7 min walk
  • ‪Vital Lounge - ‬7 min walk
  • ‪Ewok - ‬3 min walk

About this property

ARCOTEL Kaiserwasser Vienna

At ARCOTEL Kaiserwasser Vienna, you'll be within a 10-minute drive of Vienna State Opera and Vienna International Centre. Guests can visit the health club for a workout or grab a bite to eat at Restaurant UNO, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a sauna, and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes and Donauinsel U-Bahn is 11 minutes.

At a glance

DONE

Hotel size

    • 282 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 22 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Area rugs in room

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping (surcharge)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Housekeeping is available for an extra charge and varies based on unit size

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 22 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

Does ARCOTEL Kaiserwasser Vienna offer free cancellation for a full refund?

Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ARCOTEL Kaiserwasser Vienna?

Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.

Is parking offered on site at ARCOTEL Kaiserwasser Vienna?

Yes. Self parking costs EUR 22 per day.

Is airport shuttle service offered by ARCOTEL Kaiserwasser Vienna?

Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one-way.

What are the check-in and check-out times at ARCOTEL Kaiserwasser Vienna?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at ARCOTEL Kaiserwasser Vienna?

No, this hotel doesn't have a casino, but Casino Wien (9-min drive) is nearby.

What is there to do at ARCOTEL Kaiserwasser Vienna and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a health club, and a picnic area. ARCOTEL Kaiserwasser Vienna also has a garden.

Are there restaurants at or near ARCOTEL Kaiserwasser Vienna?

Yes, Restaurant UNO offers garden views.

What's the area around ARCOTEL Kaiserwasser Vienna like?

ARCOTEL Kaiserwasser Vienna is located by the river in Donaustadt, a short 3-minute walk from Kaisermuhlen-Vienna International Centre U-Bahn and 4 minutes' walk from Vienna International Centre.

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Reviews

ARCOTEL Kaiserwasser Vienna Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Breakfast
Food
Subway
Restaurant
Parks
Airport
Bed

Reviews

Verified

10/10 Exceptional

The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Audrey, 3-night trip
Verified

8/10 Very good

Clean room and many towels. Room temperature is also comfortable.
koji, 5-night trip
Verified

8/10 Very good

Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Brian, 2-night trip
Verified

10/10 Exceptional

Perfect location
RAUL, 1-night trip
Verified

8/10 Very good

Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Johann, 1-night trip
Verified

10/10 Exceptional

Close to the Vienna International Center

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Badri, 4-night trip
Verified

8/10 Very good

Convenient location and clean space.
Zhangeldy, 6-night trip
Verified

10/10 Exceptional

Vienna weekend

Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
jill, 3-night trip
Verified

10/10 Exceptional

Room is relatively large compared with the price. There are many good transportation facilities and parks around the hotel.
Hyoseop, 7-night trip
Verified

10/10 Exceptional

One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast.
Talal, 1-night trip
Verified

8/10 Very good

Arcotel

The hotel was 20 mins from the airport by taxi and beside the U-bahn so accessibility was excellent. The staff were friendly and polite. The room was clean and comfortable, but a little bit dated. I would stay here again.
David, 3-night trip
Verified

10/10 Exceptional

Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Ross, 6-night trip
Verified

10/10 Exceptional

Comfortable, Convenient, Exceptional Service

Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
christian, 1-night trip
Verified

8/10 Very good

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Maria, 4-night trip
Verified

8/10 Very good

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Alexandre, 3-night trip
Verified

6/10 Good

The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Mythri, 3-night trip
Verified

10/10 Exceptional

Great stay, perfect location and kind staff

I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff!
Hamad, 4-night trip
Verified

10/10 Exceptional

Excellently located for the Vienna International Centre (UN, etc.). The airlines bus from the airport stops right outside. Staff very friendly and helpful. Good breakfast in the restaurant. Evening meals in restaurant or bar are good too. Weiner schnitzel particularly good value. Only negative comment would be that one has to let water in bath/shower run for ages before it becomes hot. Relatively spacious rooms.
John Macfarlane, 3-night trip
Verified

8/10 Very good

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Cindy, 5-night trip
Verified

4/10 Fair

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Patrick, 1-night trip
Verified

4/10 Fair

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Igor, 3-night trip
Verified

10/10 Exceptional

Business area but easy to access areas
Mitsuru, 1-night trip
Verified

10/10 Exceptional

Stay was good buffet coule have had more vegan options but still good stay.
Daniel, 3-night trip
Verified

10/10 Exceptional

Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Pavel, 1-night trip
Verified

10/10 Exceptional

I stayed at this hotel for about a week for work. Although there are some minor inconveniences with the facilities, I think it was a good hotel overall.
Okamoto, 6-night trip