Chocolate Express Hotel & Suites Hershey

2.5 star property
Hotel with indoor pool, near Giant Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chocolate Express Hotel & Suites Hershey

Desk, laptop workspace, blackout drapes, iron/ironing board
LED TV
Romantic Studio Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Reception

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • TV in a common area
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Romantic Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Studio Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Romantic Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Romantic Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
181 Hershey Road, Route 39, Hummelstown, PA, 17033

What's nearby

  • Hershey's Chocolate World - 5 min drive - 3.6 km
  • Giant Center - 5 min drive - 3.3 km
  • Hershey Theatre - 5 min drive - 4.6 km
  • Hersheypark Stadium - 5 min drive - 4.0 km
  • Hersheypark - 8 min drive - 4.7 km

Getting around

  • Harrisburg Intl. Airport (MDT) - 19 min drive
  • Harrisburg, PA (HAR-Capital City) - 25 min drive
  • Lancaster, PA (LNS) - 42 min drive
  • Middletown Station - 18 min drive
  • Harrisburg Transportation Center - 21 min drive
  • Elizabethtown Station - 22 min drive

Restaurants

  • ‪Hersheypark - ‬9 min drive
  • ‪Founder's Way Funnel Cake - ‬9 min drive
  • ‪Oola Bowls At Kissing Tower Hill - ‬9 min drive
  • ‪Skyrush - ‬4 min drive
  • ‪The Coaster Café - ‬4 min drive

About this property

Chocolate Express Hotel & Suites Hershey

At Chocolate Express Hotel & Suites Hershey, you'll be just a 5-minute drive from Hershey's Chocolate World and Giant Center. Guests can take a dip in the indoor pool, and freebies like WiFi, self parking, and wired internet are added perks. Also, Hersheypark and Hersheypark Stadium are within a short drive.

Languages

English

At a glance

Hotel size

  • 58 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Renovations and closures

This property is closed from April 8 2024 to April 7 2026 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Hershey
Quality Inn Hershey
Quality Inn & Suites Hershey Hotel Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Suites Hershey
Quality Inn Suites Hershey
Chocolate Express Hotel Suites Hershey
Chocolate Express Hotel & Suites Hershey Hotel
Chocolate Express Hotel & Suites Hershey Hummelstown
Chocolate Express Hotel & Suites Hershey Hotel Hummelstown

Frequently asked questions

Is Chocolate Express Hotel & Suites Hershey currently open?
This property is closed from April 8 2024 to April 7 2026 (dates subject to change).
Does Chocolate Express Hotel & Suites Hershey offer free cancellation for a full refund?
Yes, Chocolate Express Hotel & Suites Hershey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chocolate Express Hotel & Suites Hershey?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Chocolate Express Hotel & Suites Hershey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chocolate Express Hotel & Suites Hershey?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Chocolate Express Hotel & Suites Hershey?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Chocolate Express Hotel & Suites Hershey?
No, this hotel doesn't have a casino, but Hollywood Casino at Penn National Race Course (15-min drive) and Hollywood Casino (15-min drive) are both nearby.
What is there to do at Chocolate Express Hotel & Suites Hershey and nearby?
Chocolate Express Hotel & Suites Hershey has an indoor pool.
What's the area around Chocolate Express Hotel & Suites Hershey like?
Chocolate Express Hotel & Suites Hershey is in the heart of Hummelstown, a short 2-minute walk from Antique Automobile Club of America Museum.

Reviews

5.6

5.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Poor

When we arrived the hotel was shut down due to an inspection of the building. Apparently they need do do repairs and could be open until the repairs were made.
Jo, 1-night trip
Verified Expedia guest review

2/10 Poor

Worst experience EVER!
I booked this hotel for one of my athletic teams for the state championships. The immediate red flag should have been the difficulty in getting ahold of anyone at the front desk. Often the calls would go unanswered. When I did finally get through to someone (who spoke very broken English), I requested a credit card authorization form and was told "they didn't have one." I said that was impossible, all hotels have one, the gentlemen got incredibly rude with me and hung up. Upon arriving for their stay, my coaches and athletes were given rooms that were less than satisfactory in terms of quality and cleanliness. The hotel didn't even have a functional ice machine. After the first night of their 3 night stay, they were contacted to say the hotel was being shut down due to "safety concerns" and that they must vacate immediately. There was no assistance offered in finding an alternative location, they were just told to get out. There could not be a worst experience imaginable. Even if this hotel ever reopens, I do not recommend booking here ever!
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Andrea, 2-night trip
Verified Expedia guest review

2/10 Poor

Bathroom had broken switch plates, broken woodwork, & broken tiles. The furniture looked like dogs gnawed at it & after one night, they told us the hotel was being shut down because the Sprinkler System was defective. On the positive side, they did find us another hotel!
Susan, 3-night trip
Verified Expedia guest review

2/10 Poor

Nichole, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very helpful
Joanne, 1-night family trip
Verified Expedia guest review

2/10 Poor

Amy, 1-night trip
Verified Expedia guest review

2/10 Poor

Patricia, 1-night trip
Verified Expedia guest review

4/10 Fair

Not worth the time
The indoor pool is seasonal?????Never heard of that. No one around to answer questions. Needs lots of repairs. Bed was ok. Breakfast was the least amount I ever experienced. We didn’t eat at hotel. There were only a few staying with us the first night and Saturday night we were the only ones in the building, not even sure the person in charge stayed the whole night. Very creepy!!!
Dawn, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stick with the normal names
It was just a normal hotel, they’ve done a lot of work, but have not done the final touches. Everything was kind of messy and discombobulated but overall it was quiet the queen size bed seem more like a full.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice. I went mid week in December. We were the only guest so I didn’t expect them to lay out the continental breakfast that I thought when I booked would be included but I would’ve appreciated a fresh pot of coffee in the lobby. Yes, they had one of those single coffee makers in the room with powdered creamer, but I don’t like that.
Judy, 1-night family trip
Verified Expedia guest review

2/10 Poor

live and dead roaches in the room, outlets hanging out of the wall with extension cords plugged into them, the power cord for the bathtub was plugged into the extension cord that was plugged into an outlet hanging out of the wall. very unsafe, no management on site, no refunds offered for such dirty conditions.
felicia, 1-night family trip
Verified Expedia guest review

6/10 Good

Valerie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Solo traveler
As a woman, traveling solo can sometimes feel unsafe. I have no fear in traveling to far away places but I do look at hotels and the security it offers within the room. I felt safe and the room was clean, bed was comfortable and pillows offered many different options. Will be staying here again in my future travels to Hershey, PA.
Corrie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Alene, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs updated. Pull out couch/bed was horrible!
GARY, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Amber, 2-night trip
Verified Expedia guest review

4/10 Fair

.
Juliana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We will be back !!
We really enjoyed our stay, very convenient to Hershey park. The owner was extremely nice and went up and beyond to help us.
James, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Not the Ritz, but descent hotel.
It was clean, quiet, had upgraded bathroom,basic breakfast, friendly staff. Close to Hersheypark.I would stay there again.
Neil, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel uses fake pictures as the advertisement. You have to really look into this place on google to see how it looks. When i pulled up it felt like i got into a run down neighborhood. I cut my losses and let them keep my 2 night stay and we went somewhere else for the night. Hotels customer service called to try to get me a refund and they said the guy was super rude and yelling at her for even asking. Im going to assume this happens alot...if you are looking for a decent stay in Hershey DO NOT choose this place. You will be disgusted and it will be a waste of your money.
Logan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Indoor pool closed on labor day that kind of defeats the purpose of a INDOOR pool. Tea bags for breakfast but no hot water. Otherwise it was fine. No bed bugs or roaches like the other reviews said.
Eliza, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Book somewhere else
The whole room was humid, even with the air on, so everything including the sheets were damp. There was a bit of a smell in the room. The wallpaper in places was held on with duct tape. The comforter had stains on it. Overall, if you can afford to, find somewhere else to stay.
Rob, 6-night business trip
Verified Hotels.com guest review