All in All was a good stay.The staff that spoke English was great, they bent over backwards to help. However not all staff spoke English. Bring your own alarm clock, wake up service..not so much. Hopefully people who stay in Spanish speaking areas know more Spanish than we did. Make sure you ask in advance what the private car(shuttle) fee is, the hotel said one thing, the driver jacked it up on completion of ride to airport, was good to know what should have been, driver not happy , but finally accepted fare quoted by hotel. As of Dec 6th 2016, Outdoor hot tub not working, Both exterior and interior nice, however pictures were taken awhile ago. Nice people, Nice hotel,Has nice decor, Excellent breakfast.