4/10 İdare Eder
6 Temmuz 2025
Unprofessional front desk & manager
The two girls at the front desk are rude and have a negative attitudes. First of all, as the front desk employees they should be able to speak clearly and enunciate their words so that there is not miscommunication. They simply imply without asking for clarification. Both times that I had to go to the front desk they were on their phones.
The manager guy was not very friendly either. There are ways to ask for things without having to be rude about it.
While I understand that checkout is at 11am, sometimes with little kids it’s not always that simple. Things happen at the last minute and as a parent you have to tend to it. 12 minutes past the checkout time the manager guy was loudly knocking at the door demanding we leave. Again, is how you talk to people.
Overall, it was not very pleasant. We stay at hotels at least once every month and we will not be staying at this hotel. Stay away.
Sandra
Sandra, 2-gecelik aile seyahati
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