4/10 İdare Eder
8 Temmuz 2025
Very poorly managed hotel
My experience here was disappointing. I am ok with eco-friendly policies so when it said you would only receive fresh towels after 3 days I was ok with it. The problem was that the staff never changed the towels. I came in late every night and was expecting towels on my 3rd night. Nope. The morning of day 4, I went by the office and complained. Also complained about the mini-frig not working right (everything froze and was ruined). Lady on the desk promised to bring fresh towels and check the settings on frig. No concern for the items I lost. Came in late-no new towels, no frig. Went to desk at 11:30 pm. Man said he would try to find some but if he didn't show up in a few minutes, I wouldn't be getting them. Guess what? No fresh towels. So I spent 5 days in a Wyndham hotel with no fresh towels, no working frig, no trash can cleaning, vending machines that were out of order or wouldn't take dollar bills, and destroyed food in the frig. Also, when I checked in, there was a used bar of soap in the shower with hair on it. Hotel employee came by and asked if I had called because the room was out of shampoo. I told him I didn't call but there were no items like that in my room. So he gave me shampoo and shower gel but said they were out of soap. The room itself was not bad but this is a VERY poorly run hotel. The management does not take care of the guests and couldn't care less. I can't believe this place is owned by Wyndham.
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