THE WORST EXPERIENCE we have ever had in a hotel! First off, we booked multiple rooms for our family and half of our group was leaving later and wouldn’t be able to make it before 10pm or so. RIGHT AFTER we booked the rooms we called just to make sure they had late check in-we were told no. The person on the phone told us if they didn’t check in by 10pm they couldn’t check in at all (which did seem weird, but it is what we were told when we called the hotel directly) so we made arrangements and moved some things around to ensure everyone would be there by 10. Our first group arrived to the hotel only to see a HUGE 24 hour check in sign at the entrance! I will say the man at the front desk who checked us in was nice and helpful.
But unfortunately it just got worse from there. The rooms were absolutely disgusting, both showers had gobs of caulk to fix cracks, which was all brown and dirty, holes in the walls, shower heads falling out, etc. Never got new or clean towels. The rooms smelled so musty and gross. The doors do not shut securely, very sketchy people hanging around all hours. The room next to ours had people in and out each night, we were not able to get ANY sleep. The room next to us was so loud and we could hear VERY inappropriate situations ALL NIGHT. We had kids with us who were so uncomfortable and scared, it was DISGUSTING to have to hear that. We didn’t feel safe and wouldn’t recommend. If we had a choice we should’ve packed up and left as quickly as possible!