2/10 Kötü
31 Ocak 2025
Look else where.
I tried canceling this hotel the night before. I sent messages they never responded to and Hotel.com reached out to them and they never responded! So, I had to keep the reservation. The information on Hotel.com stated “Pet Friendly” and they claimed they changed their policy even though I showed that on Hotel.com it shows “Pet Friendly”. I told them if they could not accommodate a pet, since I booked a room that was “pet friendly I requested a refund. He said I could stay with the a dog that weighs 4.6 pounds for additional $40. I told him he cannot charge for something that was not disclosed. I had no other choice financially but to stay and pay. Our first room we couldn’t shut the door… the hinges were messed up. He gave us another room and it wasn’t the cleanest and told him so and he said it was clean! Old and dated. Walls wash before they paint. Fix the obvious water damage in the rooms. One of the box springs in my room was stained. Parts of the ceiling appears ready to collapse and also in the pool room. The hot tub was the best thing about the place. It is a family own business. The one guy behind the desk was sleeping with his feet propped up on the desk and wore pants that his butt hung out. The so-called breakfast was a joke. The juice machine has been broken down for awhile but working on getting it fix?? They put out old fruit, 6 bagels and 6 slices of bread. This is a one star hotel… 2 might be pushing it. Watch out for the massive hole in the handicap space!
Barbara
Barbara, 1-gecelik arkadaş seyahati
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