6/10
Great Location - Vail Village! The service was terrible in every aspect, waited on bags for over hour when checking in, we stated we can take them on our own but the staff insisted (it felt it was tip related) but we were in a rush. There was no blankets for the murphy bed or main bedroom, called 3x. I inquired to 3 staff members for a towel in mens bathroom near gym they all walked or said someone should refil them soon, the pool was filthy with leaves and not vacuumed, property was dated, and someone walked in our room asking if someone was there for checkout and my significant other was in the shower as I ran to door and no apology. I assume when staying in a "FIVE" star property, the service would align.
Kirk
1-gecelik iş seyahati