Quality Inn & Suites

2.5 star property
City-center Lubbock hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Indoor pool
Lobby
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Spa tub
  • Business center
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $63
includes taxes & fees
$54 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
5828 I 27 S, Lubbock, TX, 79404

What's nearby

  • Buddy Holly Center - 4 min drive - 5.7 km
  • Texas Tech University - 6 min drive - 6.8 km
  • United Supermarkets Arena - 8 min drive - 8.6 km
  • Covenant Lakeside Hospital - 8 min drive - 8.3 km
  • University Medical Center - 9 min drive - 12.1 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 10-minute drive of Texas Tech University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 66 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 5 AM
  • Contactless check-in available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired internet and WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9
  • WiFi is available in public areas for USD 9 (rates may vary)

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Lubbock. Popular attractions include Texas Tech University, which is 6 minutes away by car.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kevin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

No hot water!
Harlee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value
we stayed there for the pool and hot tub and the hot tub was not working.
Kirby, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The bed was comfortable and both rooms were clean. I never change rooms but I had to here. The shower was broken and I couldn’t get hot water. The hair dryer in the second room didn’t work. I was not planning on having breakfast but I was annoyed that while I waited for the elevator, the breakfast woman spotted me and quickly turned off the lights even though food was still out
sheila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms and friendly staff
Very clean and good service
Katrina, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Aimee, 1-night trip
Verified Hotels.com guest review

6/10 Good

David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stay was okay, cheap given us towels, no washcloths given
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick overnight stay. Clean and easy to get to.
Anthony, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

It was just OK
Property seemed ran down a bit. Could not get the hot water to come on in the shower and didn’t have time to call and wait for maintenance. Owners or Quality Inn Corp really need to spend time in these locations.
Rick, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Cassey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

TEDDY, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The floors were probably the worst. Our shower had hair from the previous people and the towels were not very clean. I used the restroom closer to the lobby and the toilet had a ring from someone that possibly threw up and hadn’t been cleaned for days.
Jesus, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible!
Absolutely horrible! Check in was fine front desk was fine. The room had dog hair all over the couch. Pulled the bedding back and pee stains all over the comforter, bugs all in the corner of room looks like it was never swept vacuumed, the remote had no back was taped up the phone was unplugged scotch tape all over the walls. Looked like blood splatters on the wall.called the front desk asked if they could come change the bedding was told no that it’s 11pm and no one could help.. she came n brought sheets that’s it. Found what looked like bed bug shells and a dead one. We left I was not going to let my kids stay. I wasn’t offered another room ether. Definitely want all or some of my money back since. I was unable to sleep in the room
Pee stained
Bugs in the corner
No back on the remote
Alfredo, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Hay chinches en ese hotel
José Rafael, 4-night trip
Verified Expedia guest review

4/10 Fair

2-night family trip
Verified Hotels.com guest review

4/10 Fair

The room itself was fine for a short stay. Some damage to the walls but good AC. The very thin walls made me happy I packed ear plugs. Breakfast had delayed oversight and I had to wait 40 minutes for the coffee to be refilled and it tasted watered down with little caffeine. Pool and hot tub not working. Maintenance was loudly hammering something in the restroom next to mine which limited how relaxing my bath was.
Ashleigh, 2-night romance trip
Verified Expedia guest review

6/10 Good

Rod, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Crystal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Irma, 1-night trip
Verified Expedia guest review

2/10 Poor

Micheal, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is in an excellent location where one can get anywhere in the city fairly quickly. The decor is nice and reasonably up to date. Unfortunately, the ice machine that is located right around the corner from the elevator was leaking enough that the staff could not keep the floor dry. The fall hazard should have been a maintenance priority.
Norma, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Got to the hotel around 9pm after a 5hr drive when I approached the front counter nobody was available until I yelled out “is anybody here” a young lady approached from the back (not sure what she was doing “sleeping “ ) got checked in rooms lobby area floors were dirty thought what is the room going to look like. Room was clean and comfortable would stay there again overall good value
Kevin, 2-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Great place to stay with nice staff, very polite, do not have breakfast though or cannot swim in the pool, but overall very clean and comfortable, convenient to the stores round area."
Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM