6/10 Good
Dec 16, 2024
Smoky non-smoking room
I stayed at this best western for one night with my partner. When I arrived the person at the front desk was courteous but attempted to assign us to a room with 2 beds when I specifically paid an upgrade for a king room, stating that housekeeping was running behind. When I said I paid for the upgrade I was given the king room without any wait which I found curious. We were given a non-smoking room, but when I entered the room it smelled like the smoking section of a Denny’s from the 90’s, which was irritating to my lungs while we were in the room. The front wall of the room seemed extra thin, as we could clearly hear the conversations of other guests as they walked by our room. The blankets were thin and it was chilly overnight bc the heat only was either off or on full blast. Overall the stay was just okay.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review