2/10
I requested a top floor room she put me on the bottom floor. The room was yellow for nicotine stains, and had a strong cigarette smell. Returned to the front desk told her about the condition of the room. Her response was they are a no smoking hotel. No apologies but she did move me to a top floor. The room on the top floor was filthy still smelled of cigarettes, but less so then the first room, the tub and the bathroom was cracked and looked like it had mildew or mold around it. There was someone else’s hair on the towels. When I checked the mattress, there was no mattress cover only sheets over it, and the bed was stained yellow. The floors were filthy. They need to improve their cleaning pad mattress covers, fix the cracks and replace broken fixtures. It was very outdated for the price of 119 a night. I expect more the only place to stay was that it was close to Kings Island. There were several other hotel options near this hotel spend a little bit more and get a cleaner room and better service.
Tabitha
1-gecelik aile seyahati