2/10 Kötü
3 Ocak 2025
From the moment we walked in, this was the worst stay i have ever had. The neighbors were loud and obnoxious to the point of having to call the front desk. There was broken glass beer bottles and trash everywhere outside. The beds were hard as a rock, there was trash in the toilet, food or some unknown substance on their wall decor, the shampoo, body wash and tissues were empty; so they had not been replaced in who knows how long. We were to stay there for 3-4 nights but checked out after the first night. They then proceeded to charge my card as well as another card that we told them to take off of the account, full price for the full stay of 3-4 nights. After we had already cancelled our stay and paid for the one night we actually stayed. So they have now fraudulently charged two different cards and we cannot receive our money back due to the managers and customer service not responding to our emails and calls.
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