In the heart of Palermo, Ibis Styles Palermo Cristal offers a warm welcome with dry cleaning services and a convenient business center. Savor local cuisine at the restaurant or unwind on the sunny terrace. With in-room WiFi, bike rentals available for cycling enthusiasts and luggage storage to keep your belongings safe.
Palermo Palazzo Reale-Orleans Station - 27 min walk
Palermo Notarbartolo Station - 30 min walk
Giachery Station - 19 min walk
Fiera Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Tondo - 1 min walk
Dima's pizza - 1 min walk
Osteria Fratelli Lo Bianco - 2 min walk
Antica Carnezzeria Conca D'Oro - 3 min walk
Ristorante Cinese Felice - 3 min walk
About this property
Cristal Hotel Palermo
Cristal Hotel Palermo puts you in a great location, within just a 10-minute walk of Politeama Garibaldi Theater and Teatro Massimo. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights.
At a glance
DONE
Hotel size
85 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Onsite garage
Offsite parking nearby (EUR 18 per day; discounts available)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
What to do
Hiking/biking trails nearby
Horse riding nearby
Snorkeling nearby
Working away
Business center
Meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Terrace
Television in common areas
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 10 per person
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 18 per day (656 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT082053A18KV2MVCE
National rating
This property has received its official star rating from the local rating authority.
Also known as
Ibis Styles Palermo Cristal Hotel
Cristal Palace Hotel Palermo
Cristal Palace Palermo
Hotel Palace Cristal
Cristal Palace Hotel Palermo, Sicily
Palermo Cristal Palace
Ibis Styles Cristal Hotel
Ibis Styles Cristal
Ibis Styles Palermo Cristal Sicily
Palermo Cristal Palace
Ibis Styles Palermo Cristal Hotel
Ibis Styles Palermo Cristal Palermo
Ibis Styles Palermo Cristal Hotel Palermo
Frequently asked questions
Does Cristal Hotel Palermo offer free cancellation for a full refund?
Yes, Cristal Hotel Palermo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cristal Hotel Palermo?
Yes, pets stay free.
Is parking offered on site at Cristal Hotel Palermo?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Cristal Hotel Palermo?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Cristal Hotel Palermo?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Cristal Hotel Palermo and nearby?
Have fun with nearby activities like hiking, horseback riding, and snorkeling.
Are there restaurants at or near Cristal Hotel Palermo?
Yes, there's an onsite restaurant.
What's the area around Cristal Hotel Palermo like?
Cristal Hotel Palermo is in Politeama, a short 4-minute walk from Politeama Garibaldi Theater and 7 minutes' walk from Teatro Massimo.
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Reviews
Cristal Hotel Palermo Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were numerous and delicious, with many guests praising the quality and variety. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Location
Shower
Service staff
Parking
Air conditioning
Weather
Bathroom
Reviews
Verified
8/10 Very good
Apr 23, 2026
Staff helpful and courteous
Raymond
Raymond, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
The room was just as I’d hoped. Basic, clean and affordable. The location of the hotel is superb. Easy walking distance to the tourist sights, but equally accessible to the Palermo that the locals frequent. I would definitely stay there again on future visits to Palermo.
Sara
Sara, 3-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Very clean, excellent breakfast, nice, helpful staff.
Jonathan Wasson
Jonathan Wasson, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Its a great spot in town for us. Nice staff, clean and central.
JoAnn
JoAnn, 1-night trip
Verified
8/10 Very good
Jul 26, 2025
Staff are very nice and accommodating
David
David, 3-night trip
Verified
8/10 Very good
Oct 8, 2025
We were upgraded from the double room to the suite which was nice
Rooms need updating
Buffet breakfast had a lot of options
Easy to get to by public transport
Emily
Emily, 2-night trip
Verified
8/10 Very good
May 25, 2025
I liked that this property was really close to a pedestrian street with lots of food options.
Alicia
Alicia, 3-night trip
Verified
8/10 Very good
Nov 6, 2025
The location was good and the breakfast was excellent. Housekeeping made the bed every day, but the towels weren’t replaced with new ones.
Masae
Masae, 3-night trip
Verified
8/10 Very good
Apr 16, 2025
Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
dylan
dylan, 2-night trip
Verified
8/10 Very good
Mar 14, 2025
Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Aug 25, 2023
Nice size room and bathroom
JoAnn
JoAnn, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2024
I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants.
The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference.
I can’t wait to return and will definitely be recommending this hotel to my friends.
Besik
Besik, 7-night trip
Verified
8/10 Very good
Sep 19, 2024
Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Roger
Roger, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2024
Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Jay
Jay, 6-night trip
Verified
6/10 Good
Aug 20, 2024
we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is.
Breakfast was amazing.
karina
karina, 3-night trip
Verified
8/10 Very good
Jul 21, 2024
Good location, basic, clean and good service. Catered for the typical City visit. Would advise to use hotel parking €15 or on the street(free). local paid parking is ripp off. €30 a day and very rude.
Ricardo
Ricardo, 2-night trip
Verified
6/10 Good
Oct 10, 2023
The rooms are very sparsely furnished. There is a general lack of storage. The elevators are quite small. Breakfast is one redeeming feature.
Leonard
Leonard, 1-night trip
Verified
8/10 Very good
Mar 17, 2024
Hotel review
Hotel is located on a busy street. It is very noisy even late at night. However it is conveniently located within walking distance to politeama airport shuttle bus drop off. The room and bathroom look very tired and old. The water drainage in the shower and sink is slow.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 14, 2023
Would I stay there again… yes. That being said, there were issues with the room door. It felt loose and there was no way to secure it from inside. The shower was ridiculously small. The entire bathroom could be enlarged easily without sacrificing any usable space in the room. The curtains fell off the track… they should be replaced. The highlight of our stay was the staff. They couldn’t have been more helpful and pleasant.
Gregory
Gregory, 3-night trip
Verified
10/10 Exceptional
Aug 11, 2023
Palermo 1week
The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. Italy is generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.
akito
akito, 6-night trip
Verified
6/10 Good
Apr 6, 2025
For our vacation, it was ok
Philipp
Philipp, 3-night trip
Verified
2/10 Poor
Mar 30, 2026
Noisy with work going on using hammer drills above our room when we complained they said well 1 day out of our 4 days had no work going on, when we asked for the managers details they wouldn’t give it to us. We ended up leaving early as it was so bad there.
CAROLINE JOY
CAROLINE JOY, 4-night trip
Verified
8/10 Very good
Aug 4, 2025
Bargain hotel in a great location a short walk from the historic centre. Clean & comfortable spacious rooms, a nice bright lobby and helpful staff. Breakfast isn't great, but that's about the only knock. Great location for lots of nearby restaurants, so not a major issue.
Roddy
Roddy, 3-night trip
Verified
10/10 Exceptional
Jul 14, 2022
The staff was friendly, parking was easy to get to. Close to many historical sites and restaurants. The upgraded room with a roof top patio was great with view to the street. Property was quiet and the breakfast had many options.