SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Mountain hotel with restaurant, near Grand Sierra Resort Casino

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Property preview
Meeting facility
Bar (on property)
Exterior
In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport offers a welcoming retreat with an on-site restaurant serving breakfast and dinner. Enjoy the seasonal outdoor pool or relax in the garden. With free self parking, laundry facilities, and helpful multilingual staff previous guests have praised for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Conference center
  • Business center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
$85 nightly
The total price is $98
Nov 10 - Nov 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(127 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1981 Terminal Way, Reno, NV, 89502

What's nearby

  • Atlantis Casino - 2 min drive - 2.9 km
  • Reno-Sparks Convention Center - 2 min drive - 3.3 km
  • Grand Sierra Resort Casino - 2 min drive - 2.5 km
  • Peppermill - 4 min drive - 3.6 km
  • National Bowling Stadium - 6 min drive - 7.5 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 2 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 11 min drive
  • Free airport shuttle

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Jack in the Box - ‬17 min walk
  • ‪Tap & Pour - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport is just 0.9 mi (1.5 km) from the airport and offers a free shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Plaza Court, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite extended parking (USD 12.00 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4400 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per day

Parking

  • Extended parking costs USD 12.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by SureStay Plus Hotel by Best Western Reno Airport?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM.

Is there an onsite casino at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.

What is there to do at SureStay Plus Hotel by Best Western Reno Airport and nearby?

Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area. SureStay Plus Hotel by Best Western Reno Airport also has a garden.

Are there restaurants at or near SureStay Plus Hotel by Best Western Reno Airport?

Yes, Plaza Court offers American cuisine.

What's the area around SureStay Plus Hotel by Best Western Reno Airport like?

SureStay Plus Hotel by Best Western Reno Airport puts you in Reno/Tahoe Airport, in the heart of Reno. Popular attractions include Grand Sierra Resort Casino, which is 3 minutes away by car. Travelers love the hotel's prime location.

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SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Bed
Restaurant
Location
Lobby
Shuttle
Bar
Shower

What guests liked

  • The airport shuttle service was fast, convenient, and provided by friendly and helpful drivers. (60 reviews)
  • Breakfast was hearty, reasonably priced, and served with excellent service. (7 reviews)
  • Parking was ample, easy, and convenient with quick freeway access. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

The room was clean and the staff were great. The airport shuttle was punctual and the driver was a hoot. My only complaint was the smell of the room. They used some kind of perfume/air freshener that wrecked my allergies.
Mary, 1-night trip

8/10 Very good

Excellent location coming off a late night flight.
Andrew, 1-night trip

10/10 Exceptional

Shuttle service, comfy rooms were great.
Joel, 1-night trip

8/10 Very good

Clean room.
Jennifer, 1-night trip

10/10 Exceptional

Great location. The in-house restaurant is REALLY good if you like Indian food.
John, 1-night trip

6/10 Good

They need to change their carpet in the room which looked so horrible
CHRISTINE, 3-night trip

10/10 Exceptional

Great value.
Tim, 1-night trip

8/10 Very good

Decent hotel unless you need faultless internet

Check-in fast and upgraded; clean spacious room, not walk-in shower, internet big problem, never resolved both days of stay.
margaret, 2-night trip

6/10 Good

Front desk clerk was rude and hard to understand
steve, 1-night trip

8/10 Very good

Close to airport
Jeffrey, 1-night trip

10/10 Exceptional

It's a nice hotel for the price especially. Rooms need a little updating but aren't bad. It's quiet. Staff was quick to get me all checked in.
Shaleen Rae, 1-night trip

10/10 Exceptional

Clean property despite being right by the airport you dont hear the planes. Would consider staying again.
Simon, 1-night trip

8/10 Very good

I liked the closeness to the airport.
Fred, 1-night trip

8/10 Very good

Convenient to airport access
Lisa, 1-night trip

8/10 Very good

Clean rooms, good customer service, Bigger fridge than other hotels near by, coffee maker, microwave, room is bigger to Is a little outdated
Victor H, 3-night trip

8/10 Very good

It was nice and clean, and I had a great day
Laquita, 2-night trip

10/10 Exceptional

I love the property and will continue to stay here. Rooms could use a little updating - AC is loud. Outdoor area is beautiful and my granddaughters love the pool!
Niki, 1-night trip

10/10 Exceptional

Friendly staff with 24hr reception desk facility
Sean, 5-night trip

10/10 Exceptional

Great staff, friendly and helpful.
Barbara, 1-night trip

10/10 Exceptional

Staff were all great
Joseph, 1-night trip

2/10 Poor

Terrible company and service. Charged me for service i never used
Tina, 1-night trip

6/10 Good

This property is a disappointment No bottled water in room Towels old and thin like sandpaper View of freeway Breakfast PURCHASED at coffee shop was very good. Just a few polished amenities would make this a good Best Western .. but for airport location it is very convenient
Jim, 1-night trip

10/10 Exceptional

Very clean and comfortable.
Michael, 2-night trip

8/10 Very good

Sure Stay place

The place is older, but clean and comfortable. It is in a less busy neighborhood, which is nice for parking.
1-night trip

10/10 Exceptional

Location Location Location

Great location for an early morning flight. Staff very friendly.
Anthony, 1-night trip