The staff was very helpful when checking in, though I did find some things that could have used improvement. The thermostat wasn't working properly no matter how many times we tried adjusting it, same issue my relative had from a different reservation, the light was being functional by a piece of tape over the motion sensor, so everytime it slipped off a bit the light would turn on, there wasnt enough towels and washcloths in the room when I got there. There was no housekeeping that came to clean the room, as the site states, it gets cleaned everyday, was not the case. The staff was helpful when they could help. Though they took almost a whole day just to bring towels so overall it was an ok stay but next time I will stay elsewhere. For the amount of money I paid for all the rooms I would have expected more out of this new hotel.