Beautiful garden outside, but the room & service were disappointing. Mould on 2 of the walls. No socket to charge phone, unplugged small TV to charge. No wifi in room, no wifi in public area. No kettle. No mini bar. Plastic cups in use. Phone to reception didn't work. After walking to reception to request towels, it took 45 min to arrive. Fragmented info at most, such as cut pieces of paper on breakfast tables showing excursion departing at 8:45pm but no return time or price. Waiters had no clue when asked. Display of set menu dinner for that day but no price. On showing us where the room was, staff walked fast & well ahead leaving us dragging our bags miles behind. Not a 4* hotel.