8/10
We wanted a location that was on the beach, where we could relax and enjoy the breeze and the sun. Lani Kai fulfilled that, for sure, but there were a few things that were a bit of an annoyance. The beach towels: you would think those things were made of gold. You literally had to bring your dirty towels to the girls at the front desk in order to get replacements; housekeeping would not replace these. The service in the cafe for breakfast: the staff was pulling double duty in the restaurant and the cafe. They ran out of several items during our 5-day stay, and on days 4&5, we waited upwards of 10 minutes just to even be acknowledged. Something definitely seemed off, there. The staff were VERY nice, and did apologize, so you could tell it was not their fault. Frankly, I don't think anyone told them they had to cover the cafe as well.
One night, we were unable to eat in the restaurant due to a wedding that was held at the hotel. Normally, this would have been held on the rooftop (I think), thereby not disrupting the regular restaurant. The problem with that is not everyone rents a car, so we were stuck walking down the street to another hotel so we could simply eat dinner. That was a little disappointing since our original intention was to not have to deal with anything beyond the limits of the hotel and beach.
Overall, they have done a remarkable job of rebuilding after the devastation of the hurricanes. Rooms were clean and remodeled and very comfortable. Balcony was epic.
Erin
4gecelik seyahat
