2/10 Kötü
14 Mayıs 2025
Uncomfortable and Unwelcoming – Not Worth the Stay
I stayed at Sonesta Essential Energy Quarador for two nights, and it was a frustrating and disappointing experience – especially because I was trying to host my mom who was visiting from out of state. I expected it to be a quiet, comfortable and enjoyable stay but, it quickly turned into a stressful and uncomfortable ordeal. First off, the TV remote didn't work, and when I asked the front desk for batteries, they didn't have any. After some time, they did manage to provide another remote with working batteries, but this was just the beginning.
The room was poorly maintained – the lamp shades were visibly dirty, there were roaches in the room. The toilet had an orange ring around the bowl, making it look filthy and uninviting. The towels were small and paper-thin, and the tub held water during showers, draining incredibly slowly. It was impossible to feel comfortable or clean in that environment, and I felt embarrassed to have brought my mom to a place like this.
The pool was closed, and when I asked the front desk about it, they shrugged and said they weren't sure when it would reopen. Breakfast was also a disappointment – the options were extremely limited and the quality was poor. Additionally, the staff seemed uninterested in providing any helpful information.
The rooms are definitely not soundproof – the traffic the traffic noise was ridiculously loud, making it nearly impossible to rest. I do not recommend, it’s not as shown on website, I canceled the following week.
Melissa
Melissa, 2-gecelik aile seyahati
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