We stayed five days, four nights, and housekeeping never serviced our room. One day as we were leaving, housekeeping was in the hallway. I let them know that we were going out and that they could clean our room uninterrupted while we were gone. When we got back three hours later, the room was as we had left it. I went to the front desk, and told them what had happened. Their response was that the cleaning staff doesn’t speak English. I have no idea why that was an excuse for skipping our room. I requested fresh towels at least, and those were delivered within the hour. However, no wash cloths were brought to the room. I called the front desk to get some, was told they would be delivered right away, but none ever arrived. As a result of no housekeeping being performed, I had to empty the trash myself several times and take the garbage to one of the common area trash containers. Unbelievable and unacceptable!
