Hotel was great. Food was great. Activities in the area are plentiful.
We are disappointed because when it came time to check in, the hotel told us our room wouldn't be ready by check in at 4pm because we had a "standard room". They told us "6pm would be the earliest if we were lucky", and we had tickets to a show that started at 7pm. So we had to upgrade our room just to check in at the hotel's check in time, because they didn't have our room type ready by the 4pm check in time they set. We were charged $45 extra, a night, because they were behind on their cleaning schedule. Whether this was a ploy to trick us into upgrading, or an unfortunate truth due to how busy or short-staffed they were, I don't feel like we should've been charged extra because they didn't have our "standard room" ready by 4pm. We didn't need or ask for the upgrade, we were simply told we needed to upgrade just to check in at the 4pm check in time.