6/10 İyi
20 Nisan 2026
Night staff were not pleasant to deal with. They hen trying to just ask what the noise was at 11pm, all they said yeah yeah we know your the 17th complaint. Doing research found out it was sound testing next door, which is not necessary at that hour. Really should mention to people when checking in that there is a Concert that weekend of the stay. Also to have another tower (had a family in, freaking out ) do an evacuation at 1am. And all the doors lock for people can’t get back in. All staff could say was oh the alarm is touchy. The night staff need to work on their customers service , I’ve worked in hotel business myself. I understand sometimes gets crazy but there’s reason for rudeness and to be not fully trained in emergency situations ,
Stephanie
Stephanie, 5-gecelik aile seyahati
Doğrulanmış Hotels.com misafir yorumu
