4/10
The room was not acceptable. The toilet didn’t work after several visits by maintainance. The water in shower was lukewarm. The staff was very kind and professional the only bright spot. I feel the room should have been taken out of availability and was a health hazard. It was very disappointing and was not the usual Fairfield in quality we have come to expect. The desk clerk at registration did give us a low rate for our stay and was very apologetic. However I feel a
credit or a complimentary stay is due us based in the above situation. Thank you for your prompt attention. I will acknowledge our stay at a Fairfield In. In Louisville Ky has been exemplary. Lorraine Holt
Lorraine
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