Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with indoor pool, near University of Tennessee

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Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
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In downtown Knoxville, Crowne Plaza Knoxville Downtown University offers a blend of comfort and convenience. Enjoy the on-site Mahogany's Restaurant for breakfast, lunch, or dinner. Stay active with access to the 24-hour gym or take a refreshing dip in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is $158
includes taxes & fees
$134 per night
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 300.00 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 3 min walk - 0.2 km
  • Tennessee Theatre - 6 min walk - 0.6 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 2 min drive - 2.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University by IHG offers a great location, putting you within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, up to 100 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite self parking (USD 15 per day; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference space (15670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17.00 per person

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 40.00 per stay
  • Pets are allowed for an extra charge of USD 40.00 per accommodation (may vary based on length of stay)

Parking

  • Self parking costs USD 15 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Knoxville Downtown University by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Yes, cats and dogs are welcome, with a maximum weight of 100 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay, and there's also a deposit of USD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Knoxville Downtown University by IHG?

Yes. Self parking costs USD 15 per day.

What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Knoxville Downtown University by IHG and nearby?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an onsite restaurant, Mahogany's Restaurant.

What's the area around Crowne Plaza Knoxville Downtown University by IHG like?

Crowne Plaza Knoxville Downtown University by IHG is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 8 minutes' walk from Knoxville Convention Center. Travelers give top marks for the hotel's prime location.

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Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place!
Marjorie, 1-night trip

10/10 Exceptional

Phenomenal Place
Everything was phenomenal
Mathew, 1-night trip

10/10 Exceptional

Perfect stay
Great stay at a great hotel
Natasha, 1-night trip

10/10 Exceptional

Clean & convenient
Enjoyed our stay, close to downtown & old town, clean & comfortable.
1-night trip

10/10 Exceptional

Great Hotel!!!
Cameron, 4-night trip

8/10 Very good

Great stay
This was a great place to stay! Parking garage was easily accessible. Pool could have been warmer.
TRACY, 2-night trip

10/10 Exceptional

Comfortable rooms and friendly staff.
Connie, 2-night trip

10/10 Exceptional

Great Place!
Amazing hotel and very pretty.
Whitney, 1-night trip

8/10 Very good

The downtown location has always been a draw for us.
John, 1-night trip

8/10 Very good

Nice property conveniently downtown with food and shopping a short walk away.
Arthur, 1-night trip

10/10 Exceptional

Very nice
Scott, 1-night trip

10/10 Exceptional

Nice place
Luis Adolfo, 1-night trip

10/10 Exceptional

Very smooth check-in.
Eric, 1-night trip

10/10 Exceptional

Great stay thank you
leigh ann, 1-night trip

10/10 Exceptional

Fantastic stay, great location, helpful staff and comfortable room
David, 1-night trip

10/10 Exceptional

Nice hotel. Extremely nice staff.
Alice, 1-night trip

10/10 Exceptional

Nice hotel, convenient for walking around downtown. It can be noisy at night but what city isn’t
Alexandra, 2-night trip

8/10 Very good

Check in was quick, parking helpful and dining/bar options a plus!
Susanne, 4-night trip

10/10 Exceptional

Clean, convenient, felt safe!
Denise R, 1-night trip

10/10 Exceptional

Great location and very nice hotel.
Adam, 1-night trip

8/10 Very good

It is close to the stores.
Chris, 1-night trip

10/10 Exceptional

Welcoming to pets and humans alike
Fabulous choice when travelling with a pet! Lovely part of Knoxville, friendly staff
John, 1-night trip

10/10 Exceptional

Excellent stay… clean, comfortable (really comfortable) beds, good shower pressure…. Everything I like in a hotel. Will return most definitely!
Megan, 1-night trip

10/10 Exceptional

I stayed at this site for the Xul Kill the Lights Beer Festival - and it was a fantastic spot! Very walkable to everything you’d ever want to walk to in Knoxville. Farmers market just across the street on Saturday. Great room and location!
Patrick, 3-night trip

10/10 Exceptional

The hotel staff was very friendly, the inside of the building is beautiful, and our room was comfortable.
Charles, 1-night trip