8/10
It was overall a nice place. It may have just been the time of year we stayed (7/3-7/5), but it was loud. They also had us directly by the door to the pool as well as our back door facing the pool. It was very loud due to people bbq’g and enjoying the pool. Next time I’d request not to be downstairs if I’m near the pool. We just left the TV on to kill the noise. Another issue was towels…specifically wash cloths. 2 washcloths for 2 people staying 2 days is not enough! It was really difficult to get more. I had to request them 4 times. Eventually my husband had to go to the lobby. Once a washcloth is used in the shower on intimate parts I do NOT want to then use it to wash my face. MORE WASHCLOTHS please. Towels aren’t as big a deal, but more washcloths are necessary. For what they charge nightly, that shouldn’t be an issue! Another issue that occurred was I had a random worker sitting on our back patio. We were downstairs and this hotel has sliding glass doors (which is lovely). What isn’t appropriate is a random worker sitting on our patio chair. I paid almost $600 for 2 nights. That patio and the furniture was mine while I was there. It was really creepy to look out the glass door and just see some random employee sitting there. What’s worse is there is a language barrier, so he didn’t understand me. Most of the maids are super sweet, but if you don’t speak Spanish it’s very difficult to communicate your needs with them. Altogether a nice hotel and I’d stay again!
Crystal
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