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DoubleTree by Hilton Rochester

4.0 star property
Hotel with indoor pool, near Marketplace Mall

Choose dates to view prices

Near Marketplace Mall, DoubleTree by Hilton Rochester offers a warm welcome with an indoor pool and sun loungers. Unwind in the garden or enjoy breakfast at Bistro 252, serving American cuisine. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$114 nightly
The total price is $130
Dec 7 - Dec 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.2 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (with Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4

1 King Bed With Sofabed-Tub-Nonsmoking

  • Sleeps 4

One-Bedroom Junior King Suite

  • Sleeps 6

1 King Bed With Sofabed-Shower

  • Sleeps 5

Room With 2 Queen Beds And Roll-in Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Queen Beds-Tub

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,002 reviews
$99 nightly
The price is $113
Nov 30 - Dec 1
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
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About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 16 min walk - 1.4 km
  • Tim Hortons Iceplex - 1 min drive - 1.8 km
  • Marketplace Mall - 3 min drive - 3.6 km
  • Veterans Memorial Park - 4 min drive - 3.6 km
  • Fair and Expo Center - 5 min drive - 7.9 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 9 min drive
  • Rochester Station - 17 min drive
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪Shake Shack - ‬13 min walk
  • ‪Tully's Good Times - ‬11 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Layali Coffee House - ‬7 min walk

About this property

DoubleTree by Hilton Rochester

At DoubleTree by Hilton Rochester, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro 252, which serves American cuisine and is open for breakfast. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 248 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free area shuttle within 3 miles
    • Free shopping center shuttle
DONE

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Skiing nearby

Working away

  • 7 meeting rooms
  • Conference space (12480 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.
Trellis Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fee & policy details

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.50 for adults and USD 8.95 for children

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Rochester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Rochester?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Rochester?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Rochester?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Rochester and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near DoubleTree by Hilton Rochester?

Yes, Bistro 252 offers American cuisine.

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Reviews

DoubleTree by Hilton Rochester Reviews

7.8

Good

8.2

Cleanliness

9.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Restaurant
Elevator
Bathroom
Food
Location
Lobby
Shower

Reviews

10/10 Exceptional

Great stay
Julie, 2-night trip

10/10 Exceptional

Great stay!

Great stay. In town for just one night after a long drive. The hotel was clean, comfortable, and in a convenient location.
Gayle, 1-night trip

10/10 Exceptional

Beautiful atmosphere, large dining area for breakfast & clean/ comfortable rooms. Will definitely stay here again!
Andrea, 1-night trip

10/10 Exceptional

The property is in a central location of the area numerous shopping and dining areas
Wascar, 2-night trip

2/10 Poor

There were holes in the concrete in the parking lot. I fell and busted my lip and more. My toilet did not flush properly and half of the light switches in my room didn't work. When we arrived our fridge was hot,
Lorraine, 1-night trip

10/10 Exceptional

Great hotel and location.
Franklin, 2-night trip

8/10 Very good

Great stay and service 👍
JACKIE, 3-night trip

8/10 Very good

An overall great property! The staff however are not the friendliest, but I definitely will return.
Wendy, 1-night trip

10/10 Exceptional

Perfectly nice room, property was clean and quiet.
Lindsay, 1-night trip

10/10 Exceptional

Stayed many times and loved it. However, the fire alarm went off and water was down overnight 😒.
Terrell, 1-night trip

10/10 Exceptional

Beautiful lobby. Clean, and perfect location for downtown Rochester.
Suzanne, 1-night trip

8/10 Very good

Just okay

Very spacious lobby with a lot of greenery. Trees and plants all over the place. There's a small bar and restaurant. The pool is in a strange shape and looks very small. We did not use any of these amenities. One of the elevators was out of order. The room was very clean. The bed was very comfortable. Only thing I was hoping for was free coffee in lobby in the morning. Our room also did not have hair dryer. The morning maid said I had to ask the front desk. I did not bother. Overall, a nice stay.
Michelle, 2-night trip

10/10 Exceptional

We had a good stay and even though the construction was loud we had a good stay.
JoAnne, 1-night trip

8/10 Very good

Nice stay

Are over night stay was very nice. The check in was quick but he didn’t say much, never told us where to head for the elevator and found out later he was supposed to give us a cookie at check in. He left the desk as soon as we started to leave. We felt like we were interrupting him. We ask and found the elevators. We had dinner there and breakfast both nice. Overall we were happy with everything. Plus parking was great.
James, 1-night trip

8/10 Very good

Great staff.
Sheri, 1-night trip

10/10 Exceptional

Recommended

Despite on going renovations the place was clean and surprisingly quiet.
Sarah, 1-night trip

6/10 Good

Lobby was clean
Erika, 1-night trip

10/10 Exceptional

The entire stay was quite peaceful and lovely . Staff were kind , the entire place was very clean and I enjoyed being able to check out from the Hilton app
Elizabeth, 1-night trip

10/10 Exceptional

Aplus
Francis, 2-night trip

8/10 Very good

Overall was a good stay they are under construction so some things wasn’t working
Jacqueline, 3-night trip

8/10 Very good

Close to airport food options big rooms clean
Michelle, 1-night trip

10/10 Exceptional

Love the place we recommend it
Doris, 2-night trip

6/10 Good

hope to get a discount for after the renovation
Kareen, 2-night trip

10/10 Exceptional

We stay here often and are usually very happy. The bar/restaurant is always great and staff very nice.
Dominique, 1-night trip

8/10 Very good

Inside ambience was unusually good.Trees and plants were a welcome change to most hotels
Pasqualino, 1-night trip