A great choice for a stay in Noboribetsu, Hotel Mahoroba features a nightclub. Guests can indulge in massages, and Restaurant Liberty serves breakfast and dinner. Other highlights include a spa tub and a sauna.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
398 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Offsite
Area shuttle*
Property amenities
What to do
Hot springs
Working away
Meeting room
Services
24-hour front desk
Free newspapers in lobby
Facilities
Arcade/game room
Nightclub
Spa tub
Sauna
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Sleep well
Premium bedding
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Dining
Restaurant Liberty - This buffet restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property does not accept single-occupancy bookings.
Also known as
Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu
Frequently asked questions
Does Hotel Mahoroba offer free cancellation for a full refund?
Yes, Hotel Mahoroba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mahoroba?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mahoroba?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Mahoroba?
Check-in start time: 2 PM; Check-in end time: 6:30 PM. Check-out time is 10 AM.
What is there to do at Hotel Mahoroba and nearby?
Onsite recreation at Hotel Mahoroba includes hot springs. Relax in the spa tub or enjoy the use of other amenities, which include a nightclub and a sauna. Hotel Mahoroba also has an arcade.
What's the area around Hotel Mahoroba like?
Hotel Mahoroba is a short 7-minute walk from Jigokudani and 14 minutes' walk from River Oyunuma Natural Footbath.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 23, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Relaxing stay
It was a big hotel and there were large groups, but the hotels managed well. The car park was automatic and there was staff guiding you. The buffet was busy but food was sufficient. The quality was better than expected and we even had crab legs included. I didn't expect as I saw somewhere mentioned it was withdrawed. The room was spacious. The onsen was exceptional with plenty of varieties.
Yueyue
Yueyue, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Fredrik
Fredrik, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Wonderful hot springs
Sam
Sam, 3-night trip
Verified Expedia guest review
6/10 Good
Oct 3, 2024
The unique point about the property is that the onsen has a wide offerings and of different temperature. This is the only reason that I booked this hotel again. However, the buffet food standard and variety has dropped drastically. The last time I went was in Oct 2019 and the crab legs in the cup had 3-4 variety. Now it has 1 variety. The quality of the food was better and the variety was better too. There was short of staff in the dining hall and for the morning breakfast buffet, almost every dining table was not cleared and we had to clear the plates and trays on our own. You can see that the number of staff is greatly outnumbered by the number of guest.
Charis
Charis, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
YUNGKI
YUNGKI, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 20, 2024
Restaurant for buffet dinner was crowded, food runs out with slow replenishment , too many tourist groups. Did not enjoy the dining vibe. Room was well maintained and clean though.
Careen
Careen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Very relaxing and enjoyable. Much higher standard than most of our trip - we are not usually the fancy hotel, hang out and relax types - but we really enjoyed our stay.
Tzvi
Tzvi, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
Visit Noboribetsu Onsen but do not stay here
The room smelled of mildew and everything was old. There were a couple hairs on the floor and one in the bed. The bathroom had mold in it. The hotel itself is old with an oddly large parking/driving area out front that was often filled with buses and taxis which made entering very uncomfortable. When we returned to the hotel 30 minutes after checking out to ask for a taxi they acted like they had never seen us before and asked if we had stayed at the hotel before being willing to call us a taxi.
The town itself is amazing, especially Jugokudani, the hiking trails, and the bear park.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2024
Like the outdoor onset
Tao
Tao, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
This was a wonderful visit and stay for my family! The onsen was fantastic and my kids really enjoyed the onsen water slide! I had never seen such a thing before! The dinner was incredible and included all you can eat crab legs. Breakfast was also delicious. Walking distance to hell valley. My only, and very minor, complaint is that the dinner buffet charged for soft drinks, which seemed a little kechi.
JOHN
JOHN, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
Yiju
Yiju, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2024
I’ll be back….
Rooms are clean staff are friendly and helpful convince to the restaurants and attractions. Breakfast buffet was amazing.
herman
herman, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 18, 2024
SANGIM
SANGIM, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 15, 2024
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 9, 2024
Paid extra for a suite and it was very nice, highly recommended although quite expensive, food was decent but you can get much better in town
Aaron
Aaron, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2024
Qifeng
Qifeng, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jan 28, 2024
Very large hotel catering to big tour groups. Noisy and rowdy.. Only exception is its near to the train station. We opted for buffet breakfast and dinner but were given 2 hour timeslot each time - either very early or very late timing. No flexibility at all. Asked for extra pillow, just a flat 'no pillow' answer. Room is quite big but looks rundown. Will not stay there again.
vee how
vee how, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2024
Great amenities -- lots of baths and an arcade in the basement floor.
Juan Lorenzo
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2023
Lovely hotel in a convenient spot. We booked an onsen room and it was worth every penny. Kids loved having their own bath on the balcony. Public baths also exceptional.
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2023
Jian Hao
Jian Hao, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2023
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2023
This is my second time staying at Hotel Mahoroba - and it delivered on almost everything as expected.
The hotel rooms were clean, the staff was polite and the baths were enjoyable.
One thing to note - there are 2 different meal options - there are buffets at Liberty Room and Green Terrace. I've tried both, both are good. But I can't seem to fully understand the differences and the website doesn't provide enough clarity.
Yong Jun
Yong Jun, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2023
Excellent!
Terence Heung Wing
Terence Heung Wing, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 28, 2023
We had a Japanese style room. It was quite large, but not entirely clean. In general, the hotel is quite dated. For example, the keys are still of the mechanical type.
The staff was very nice and helpful.
The onsen was large and fun.