Upon check in, the front desk clerk snapped at my husband for trying to pet his Service Dog (maybe a vest or sign so well meaning people know not to approach). The room we were given was right off the lobby…could hear the elevator, every conversation at the front desk, dishes clanging in the kitchen). To top off a drunk patron set off the fire alarm late that night also (right outside our room). Called the next day to ask if we could have a different room and the clerk said we would have to pay more. I said we didn’t need anything fancy, just something not so noisy so we could sleep. We were finally given a different room and told to pack ourselves up and move. The included breakfast was a nice touch if you got there when it opened. Otherwise, most everything had run out, no plates available and again got snapped at by staff when I asked if items would be replenished. The second room was comfortable and clean…the staff could work on being a bit more friendly though.