2/10 Poor
Jan 8, 2025
Very disappointing and stressful staying at this hotel. Nobody was at the desk when arrived. Had to leave our luggage with the restaurant next door. Tired calling the number they sent me and nobody answered. Called the emergency number - nothing. On checkout nobody was here and we stood around for half an hour to again leave our luggage in the restaurant.
The room was absolutely freezing. We all slept in sweatshirts for 4 days.
May look nice and convenient and rooms were totally clean and comfortable, I would never recommend this hotel.
Rochelle
Rochelle, 4-night family trip
Verified Hotels.com guest review