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Hotel Novotel Santiago Vitacura

4.0 star property
Family-friendly hotel with indoor pool, near Ralli Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Novotel Santiago Vitacura

Front of property - evening/night
Indoor pool
Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Rooftop terrace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Connecting rooms available
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
For families
  • Children stay free
  • Children's club (free)
  • Playground on site
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
The price is $83
includes taxes & fees
$83 per night
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

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Pool
Pet friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (1039)
The price is $135
includes taxes & fees
$135 per night
Dec 6 - Dec 7
Hyatt Place Santiago/Vitacura
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About the neighborhood

Map
Av Americo Vespucio Norte 1630, Vitacura, Santiago, Region Metropolitana, 7630340

What's nearby

  • Parque Arauco Mall - 15 min walk - 1.3 km
  • Bicentennial Park - 19 min walk - 1.6 km
  • KidZania Santiago - 4 min drive - 3.5 km
  • Clinica Alemana - 6 min drive - 5.5 km
  • Costanera Center - 6 min drive - 5.8 km

Getting around

  • Santiago Intl. Airport (SCL) - 38 min drive
  • Parque Almagro Station - 14 min drive
  • Matta Station - 14 min drive
  • Hospitales Station - 14 min drive
  • Military Academy Station - 25 min walk
  • Alcantara Station - 26 min walk

Restaurants

  • ‪El Honesto Mike-Vitacura - ‬3 min walk
  • ‪Hotel Río Bidasoa - ‬4 min walk
  • ‪Pizzeria Tio Tomate - ‬5 min walk
  • ‪Vitacura - ‬3 min walk
  • ‪Vietnam Discovery - ‬4 min walk

About this property

Hotel Novotel Santiago Vitacura

Featuring a free kids' club, Hotel Novotel Santiago Vitacura puts you within a 10-minute drive of Parque Arauco Mall and Costanera Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 365, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 144 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground

What to do

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (2508 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

365 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 14200 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 30000.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CLP 10000 per pet (may vary based on length of stay)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facilities, including fitness facilities and a sauna, are accessible for an extra charge.
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Novotel Santiago Vitacura
Novotel Santiago Vitacura
Novotel Santiago Vitacura Hotel Santiago
Santiago Novotel
Novotel Santiago Vitacura
Hotel Novotel Santiago Vitacura Hotel
Hotel Novotel Santiago Vitacura Santiago
Hotel Novotel Santiago Vitacura Hotel Santiago

Frequently asked questions

Does Hotel Novotel Santiago Vitacura offer free cancellation for a full refund?
Yes, Hotel Novotel Santiago Vitacura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Novotel Santiago Vitacura?
Yes, there's an indoor pool.
Are pets allowed at Hotel Novotel Santiago Vitacura?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of CLP 10000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Novotel Santiago Vitacura?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Novotel Santiago Vitacura and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Hotel Novotel Santiago Vitacura also has a garden.
Are there restaurants at or near Hotel Novotel Santiago Vitacura?
Yes, 365 offers alfresco dining, international cuisine, and garden views.
What's the area around Hotel Novotel Santiago Vitacura like?
Hotel Novotel Santiago Vitacura is a short 15-minute walk from Parque Arauco Mall and 14 minutes' walk from Casacostanera.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Air conditioning has been a problem in the rooms at both propertys. This one in santiago and the one in Vina del mar. Not sure why but its uncomfortable to sleep with the room temperature being 24-25c. What i dont understand is the ac works in all the common areas. Maintenance tried to fix but no sucess.
Glen, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

kengo, 9-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel is under renovation which means drilling, buzzing and all sorts from 9am-6pm. The wifi is super poor also in the rooms. The biggest problem is the front desk staff. They must realize that renovations on site are not pleasant for any guest but they have zero empathy. Their response is - just deal with it. That's fine but you are in a customer service role. Show some empathy, kindness and consideration. Guests are still paying to stay at the hotel. A drunk group woke us up at 2am. The reception did not answer the phone. They partied and made noise for a good amount of time. Would not recommend this hotel until they finish renovations.
Crystal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

All. Wry good, I will return
ALVARO, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

MANOJ, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Cayó mucho la calidad en comparación al pasado
La limpieza de la habitación dejó mucho por desear... la ropa de baño a veces tenía buena calidad y otras pésima. Además, el último día tuve un problema con el WC y tuve que cambiarme de habitación.
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

UN GRAN HOTEL
AGRADEZCO SU EXCELENTE ATENCION HACIA MI HIJA CAROLINA CABALLERO. MUCHAS GRACIAS
JOSE, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
Mylene, 4-night trip
Verified Expedia guest review

6/10 Good

Not best choice for now
The hotel is 20 years old and you can see that in the room and amenities. The bathroom is dated and stained. Noise from 9 am through 6 pm. The 6th flour is under renovation so it was not a pleasant stay.
Andre, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for the comfortable stay
Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way. The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I would like to suggest adding a sink in the toilet room. This will make it much more convenient.
PHOEBE, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and helpfu, recommeding and explaining the attractions, ATM, public transportions, and supermarkets. Let me stay till 2 pm without additional charge since my flight was departuring at night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very considerate for traveler's comfort
Very good friendly service. Very considerate and thoughtful to offer customers' extra comfort during their trip
Benedict, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar Antonio, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Andrea, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Good staff.
Yuehui, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Olga, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

very accesible facility, friendly and attentive staff. great rooms with ample space
Francisco J, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente atención. Gracias
Verified Expedia guest review

8/10 Very Good

Margarita, 1-night trip
Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

8/10 Very Good

I like the Location and the cleanliness of the rooms. I did not like the service at the restaurant, and the cold coffee all the time during the breakfast.
Jorge, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I the room service it was very nice
2-night business trip
Verified Wotif guest review

4/10 Fair

Time to refurbish !
The rooms were for sure not luxurious when this hotel opened a few years ago… but they were probably meeting the quality requirements of Novotel, a 4 stars cost effective brand (with quite basic standards). Nevertheless, I am afraid not any refurbishment has been carried out since then and until the rooms are not renewed, guests will still be disappointed by their experience, below the legitimate expectations they could have
Joeri, 1-night trip with friends
Verified Hotels.com guest review